---
license: apache-2.0
datasets:
- dawveed/AmazonWebServicesAWS-dataset
language:
- en
metrics:
- accuracy
pipeline_tag: text-generation
tags:
- cloud
- AWS
- amazon web services
- amazon
- web
- services
library_name: peft

base_model: tiiuae/falcon-7b
---

# Model Card for Model 

The AWS-Sage is a Language Model (LLM) designed to assist users with questions related to Amazon Web Services (AWS) support. Powered by advanced natural language processing, it can swiftly provide answers to inquiries regarding AWS support plans, billing, technical issues, service limitations, and best practices. Whether you're a seasoned AWS user or new to the platform, the SupportBot offers timely and accurate assistance, helping you navigate the complexities of AWS support with ease.

## Model Details
### Model Description

The AWS Sage is a sophisticated Language Model (LLM) meticulously trained on a vast corpus of data extracted from Amazon Web Services (AWS) customer support interactions. This cutting-edge AI system is tailored specifically to address the diverse needs of AWS users seeking assistance and guidance with their cloud computing endeavors.

Equipped with state-of-the-art natural language understanding capabilities, the AWS Sage comprehensively tackles a wide array of inquiries related to AWS support services. Whether users are grappling with billing discrepancies, troubleshooting technical issues, seeking advice on optimizing their AWS infrastructure, or navigating the intricacies of support plans, the AWS Sage is adept at swiftly delivering accurate and insightful responses.

Utilizing a combination of machine learning algorithms and deep neural networks, the AWS Sage continuously refines its knowledge base and understanding of user queries, ensuring that it remains up-to-date with the latest developments and best practices in AWS support. Its ability to comprehend nuanced questions and provide contextually relevant answers makes it an invaluable resource for both novice and seasoned AWS users alike.

Moreover, the AWS Sage is designed to enhance the overall customer support experience by offering timely assistance and empowering users to resolve issues autonomously whenever possible. By leveraging the vast reservoir of knowledge accumulated through interactions with AWS support specialists, the AWS Sage serves as a virtual assistant capable of efficiently guiding users through various support processes and procedures.

In essence, the AWS Sage represents a paradigm shift in customer support, leveraging the power of artificial intelligence to deliver personalized, responsive, and effective assistance to AWS users across the globe. Whether users are seeking quick solutions to technical queries or seeking strategic advice to optimize their AWS deployments, the AWS Sage stands ready to assist, ensuring a seamless and rewarding experience in the AWS ecosystem.

- **Developed by:** David Lopez Oñate https://www.kinqo.com
- **License:** Apache 2.0
- 
- **Finetuned from model:** tiiuae/falcon-7b