Satisfaction of Nigerian stroke survivors with outpatient physiotherapy care.
OBJECTIVE
To investigate the satisfaction of stroke survivors with outpatient physiotherapy care.


METHODS
Sixty stroke survivors were surveyed using the European Physiotherapy Treatment Outpatient Satisfaction Survey (EPTOPS). Focus group discussion (FGD) was also conducted with four stroke survivors from the same sample. Data were analyzed using the Kruskal Wallis test and Spearman's correlation coefficients at p = 0.05. FGD was transcribed and thematically analyzed.


RESULTS
Nearly all the participants (98.3%) indicated one of good, very good, and excellent improvement in their clinical conditions with physiotherapy. Majority expressed satisfaction with their physiotherapy care, the modal response being very good (59.3%). Patients' satisfaction and socio-demographics were not significantly correlated (p > 0.05). Overarching themes from FGD were physiotherapy in stroke rehabilitation, satisfaction with physiotherapy care, cost, and lack of continuity of care as sources of dissatisfaction. Physiotherapists' demeanor was a facilitator of satisfaction.


CONCLUSION
The stroke survivors were generally satisfied with outpatient physiotherapy care. However, lack of continuity and cost of care were sources of dissatisfaction among patients. Delivery of physiotherapy to stroke survivors in Nigeria should be structured to allow for continuity of care as this may enhance satisfaction. Implementation of inexpensive rehabilitation strategies may help reduce cost of physiotherapy.
['Olaleye|Olubukola A|OA|', 'Hamzat|Talhatu K|TK|', 'Akinrinsade|Marvellous A|MA|']
D000368:Aged D000553:Ambulatory Care D003266:Continuity of Patient Care D003430:Cross-Sectional Studies D003695:Delivery of Health Care D005260:Female D017144:Focus Groups D019538:Health Care Surveys D007722:Health Knowledge, Attitudes, Practice D017721:Hospital Costs D006801:Humans D008297:Male D008875:Middle Aged D009549:Nigeria D017060:Patient Satisfaction D026741:Physical Therapy Modalities D011369:Professional-Patient Relations D020127:Recovery of Function D020521:Stroke D000071939:Stroke Rehabilitation D017741:Survivors D016896:Treatment Outcome
stroke survivors Physiotherapy satisfaction with care