When face-to-face interviews are not possible: tips and tricks for video, telephone, online chat, and email interviews in qualitative research.
Face-to-face interviews have long been the norm for conducting qualitative interviews in healthcare research. However, the Covid-19 pandemic has accelerated the need to explore alternative methods. This, along with the swift digitalization of healthcare, has led to video, telephone, and online interactions becoming increasingly used. The use of new techniques to carry out interviews through video, telephone, and online applications all come with benefits and drawbacks. In this article, three ways of collecting data through qualitative interviews are described and their uses exemplified through a project investigating the impact of a transition program for adolescents with congenital heart disease.
['Saarijärvi|Markus|M|0000-0002-7053-6930', 'Bratt|Ewa-Lena|EL|']
D000293:Adolescent D000086382:COVID-19 D064646:Cardiovascular Nursing D003625:Data Collection D034742:Electronic Mail D005260:Female D006330:Heart Defects, Congenital D006801:Humans D008297:Male D000077253:Online Social Networking D058873:Pandemics D036301:Qualitative Research D000086402:SARS-CoV-2 D013689:Telephone D014741:Video Recording
Interviews Qualitative research Focus groups Research methods