They may feel that seeking spiritual help for their friend would violate an unwritten code of silence; therefore, they refuse to speak about the matter because of a misguided sense of loyalty.
Mereka mungkin merasa bahwa jika mereka mencari bantuan rohani bagi teman itu, mereka melanggar aturan tutup mulut yang tidak tertulis; maka, mereka tidak mau buka mulut karena keloyalan yang salah arah.