When the caregivers ’ facial expressions “were perceived as more warm, caring, concerned, and empathetic, ” said the researchers, the patients felt more satisfied and their physical and mental well - being improved.
Para peneliti menyatakan bahwa sewaktu ekspresi wajah perawat ” lebih hangat, perhatian, peduli, dan empati ”, pasien merasa lebih puas dan lebih baik secara fisik dan mental.