An elder should listen kindly, but he needs to be careful not to take sides with the one reporting the offense.
(‏ ام ١٨ :‏ ١٧‏ )‏ فَمَعَ أَنَّ ٱلشَّيْخَ يَنْبَغِي أَنْ يُصْغِيَ بِلُطْفٍ ،‏ يَلْزَمُ أَنْ يَنْتَبِهَ لِئَلَّا يَنْحَازَ إِلَى ٱلْمُشْتَكِي .‏