When the situation calls for it, dignify them by listening to their side of the story, and reason with them as to why they have to change.
فعندما يقتضي الامر ،‏ اكرموهم بالإصغاء الى وجهة نظرهم ،‏ وحاجّوهم منطقيا لماذا عليهم التغيير .‏