A matter should be referred to the elders only when repeated efforts to help the wrongdoer have failed.
فَلَا يَجِبُ أَنْ تَصِلَ ٱلْمَسْأَلَةُ إِلَى ٱلشُّيُوخِ إِلَّا حِينَ تَفْشَلُ ٱلْمُحَاوَلَاتُ ٱلْمُتَكَرِّرَةُ فِي مُسَاعَدَةِ ٱلْخَاطِئِ .‏