There are three main ways by which we can sharpen our sensitivity to the needs and feelings of others: by listening, by observing, and by imagining.
ثمة ثلاث طرائق تجعل احساسنا مرهفا تجاه حاجات الآخرين ومشاعرهم :‏ الاصغاء ،‏ الملاحظة ،‏ واستعمال المخيِّلة .‏