So the overriding need is for you to try to put yourself in the individual’s place and find out what he or she really wants and needs from you.
وهكذا ،‏ فإن اهم ما في الامر هو ان تضع نفسك مكان الشخص الآخر وتعرف مراده وما يحتاج اليه .‏