Ministers who are awake and alert listen carefully to those they meet. What questions can you pose in order to get someone in your territory to express his feelings?
فَحِينَ تَلْتَقِي أَحَدًا فِي ٱلْمُقَاطَعَةِ ،‏ فَكِّرْ أَيَّةُ أَسْئِلَةٍ يُمْكِنُكَ أَنْ تَطْرَحَهَا عَلَيْهِ لِتُسَاعِدَهُ أَنْ يُعَبِّرَ عَمَّا فِي نَفْسِهِ .‏