After listening to the matter, he would likely ask whether the offended party has spoken to the one who caused the upset.
وَبَعْدَ ٱلْإِصْغَاءِ إِلَيْهِ ،‏ بِإِمْكَانِهِ أَنْ يَسْأَلَهُ هَلْ تَكَلَّمَ مَعَ ٱلْمُسِيءِ عَنِ ٱلْمَسْأَلَةِ .‏