10, 11. (a) Who among us need commendation? ( b) Illustrate how commendation can help a person who has ‘ taken a false step. ’
وَلٰكِنْ عِنْدَمَا ذَكَّرَهَا شَيْخٌ بِسَنَوَاتِ خِدْمَتِهَا ٱلْأَمِينَةِ فِي ٱلْمَاضِي ،‏ تَحَرَّكَتْ مَشَاعِرُهَا .‏