<sod > "Ultimately, if the retail experience isn't better than the black market -- more available, more customized, more community-oriented -- it will take longer to get rid of the black market," Gertner says.< eod>< sod > "Ultimately, if the retail experience isn't better than the black market -- more available, more customized, more community-oriented -- it will take longer to get rid of the black market," Gertner says. "I think it requires a level of expediency, a level of customer service and a level of customization that could be better served by the private market than the public market.< eod>