But if you get a hunch that your lead is getting cold, dont be afraid to reach out via phone or video. 인사이드세일즈에 따르면 온라인 양식을 작성할 때 구매를 결정하지 않는 잠재고객이 많다는 사실을 발견했습니다. But they may be willing to hear more about your product or service via phone call or video conference.