Of course, the nice folks far outrank the prickly pears, but its been a steep learning curve for the kiddo. 다른 사람들이 모두 흥분하고 얼굴에 화를 낼 때 어떻게 침착함을 유지할 수 있을까요? For some suggestions, I asked one of the most gracious service people Ive ever met.