The first thing I did was start to work with the community members and talk to them, he said. 그들은 플랫폼 자체에 대해 매우 불만족스러워했고, 관리자로서 이리저리 살펴보기 시작했을 때 저 역시 마찬가지였습니다. His first assignment was finding a platform that forum members would use.