This is exactly one of the problems that the Directive aims to address by improving the possibilities for people to defend their rights, making available assistance by the bodies and improving access to information.
Just see on üks probleemidest, mille lahendamine on direktiivi eesmärk, parandades inimeste võimalusi oma õigusi kaitsta, tehes kättesaadavaks asutustepoolse abi ja muutes teabe kättesaadavamaks.