The National Contact Points (NCPs) have an essential role to play in relation to this, providing information to citizens upon demand and, more generally, in raising awareness on patient rights and responding to information needs.
Sellega seoses on oluline roll riiklikel kontaktpunktidel, kes annavad kodanikele nõudmisel teavet ning tegelevad ka üldisemalt patsientide õiguste alase teadlikkuse tõstmise ja teabevajaduste rahuldamisega.