In the energy sector, a universal service obligation is included in, Directive 2009/72/EC of the European Parliament and of the Council (the Electricity Directive) which clearly states that the citizens of the Union and, where Member States deem it appropriate, small enterprises, should be able to enjoy public service obligations, in particular with regard to security of supply, and transparent, non-discriminatory and reasonable prices.
U energetskom sektoru obveza univerzalne usluge uključena je u Direktivu 2009/72/EZ Europskog parlamenta i Vijeća (Direktiva o električnoj energiji) u kojoj je jasno navedeno da bi građani Unije i, u slučajevima u kojima to države članice smatraju odgovarajućim, mala poduzeća trebali imati mogućnost uživanja obveza javne usluge, posebno što se tiče sigurnosti opskrbe i transparentnih, nediskriminacijskih i razumnih cijena.