subpar hotel rude staff damaged car stayed hotel gioconda days, time staff rude unhelpful room not par amenities promised not delivered, asked directions locations florence given factually incorrect information hotel staff, no in-room safe hotel turn keys desk left morning, adding concern came early staff inexplicably taken room key no longer desk search room, fortunately nothing stolen unsettling.to got car garage flat tire did not dropped, desk staff reluctant let use house phone rental agency rome finally relented, people garage changed tire donut no sort apology attempt fix probelm did not tell checked fixed heading location fortunate not leaving italy day delayed hours.do not stay hotel,  
subpar hotel rude staff damaged car stayed hotel gioconda days, time staff rude unhelpful room not par amenities promised not delivered, asked directions locations florence given factually incorrect information hotel staff, no in-room safe hotel turn keys desk left morning, adding concern came early staff inexplicably taken room key no longer desk search room, fortunately nothing stolen unsettling.to got car garage flat tire did not dropped, desk staff reluctant let use house phone rental agency rome finally relented, people garage changed tire donut no sort apology attempt fix probelm did not tell checked fixed heading location fortunate not leaving italy day delayed hours.do not stay hotel,  