no customer service 1.when got hotel employees standing doing nothing, no offtered assistance.2, booked excursion hotel desk island shopping, guide did not speak english, spent hour driving destination, got afraid van, area dirty smelled horrible, lasted minutes driver wanted church 25 minutes away, lasted 5 minutes, drive hotel, way hotel not 5 minutes hotel really nice place shopping, hotel people saiid no place nearby shop.3, 5 employees hotel did decent job.if looking place wonderful beach place, not excpect good service,  
no customer service 1.when got hotel employees standing doing nothing, no offtered assistance.2, booked excursion hotel desk island shopping, guide did not speak english, spent hour driving destination, got afraid van, area dirty smelled horrible, lasted minutes driver wanted church 25 minutes away, lasted 5 minutes, drive hotel, way hotel not 5 minutes hotel really nice place shopping, hotel people saiid no place nearby shop.3, 5 employees hotel did decent job.if looking place wonderful beach place, not excpect good service,  