worst hotel experience 20 years no kidding, arrived airport got bags called hotel free shuttle, told 10 minutes, 20 minutes shuttle bus drove told bus, 20 minutes phone shuttle bus drove said no room, insisted let, rode sitting luggage floor, got hotel man arguing desk clerk given dirty room, standing customers came problems ranging keys did n't work missing toiletries rooms, desk clerk told clerk helping left frustration job 2 weeks running hotel, checked room guess room not cleaned, clerk told no rooms available tried smoking room hotel refused, finally options desk issued sheets towels clean room previous guest, business traveler 20+ years absolutely worst run hotel experienced, holiday inn strip property rights use,  
worst hotel experience 20 years no kidding, arrived airport got bags called hotel free shuttle, told 10 minutes, 20 minutes shuttle bus drove told bus, 20 minutes phone shuttle bus drove said no room, insisted let, rode sitting luggage floor, got hotel man arguing desk clerk given dirty room, standing customers came problems ranging keys did n't work missing toiletries rooms, desk clerk told clerk helping left frustration job 2 weeks running hotel, checked room guess room not cleaned, clerk told no rooms available tried smoking room hotel refused, finally options desk issued sheets towels clean room previous guest, business traveler 20+ years absolutely worst run hotel experienced, holiday inn strip property rights use,  