hotel casci goes extra mile just returned three-night stay hotel casci second stay years, quality rooms especially bathrooms improved stay, folks run especially signora/owner desk guy pierpaolo eye happiness satisfaction, compared hotels attentive service concern gets does wrong did hot water supply morning hands deck fix problem effectively, problem attended signora showed rooms immediately case problem not resolved quickly simply wanted different room, concern guests touching note enjoying breakfast morning signora visably upset special cake delivered morning breakfast not arrived, got phone pastry shop pointedly offered walk piazza san marco fetch cake not delivered time.the cake arrived just stepped elevator signora following door offering wrap cake voyage, service,  
hotel casci goes extra mile just returned three-night stay hotel casci second stay years, quality rooms especially bathrooms improved stay, folks run especially signora/owner desk guy pierpaolo eye happiness satisfaction, compared hotels attentive service concern gets does wrong did hot water supply morning hands deck fix problem effectively, problem attended signora showed rooms immediately case problem not resolved quickly simply wanted different room, concern guests touching note enjoying breakfast morning signora visably upset special cake delivered morning breakfast not arrived, got phone pastry shop pointedly offered walk piazza san marco fetch cake not delivered time.the cake arrived just stepped elevator signora following door offering wrap cake voyage, service,  