4 stars hotel 1 star service stayed night hotel paying 600 euro night suite, hotel little charme fresh new nice, service desk misery, offer free trip murano nothing puting pressure buy lamp 12000 euro vase 6000. manage not sure water taxi not waiting anymore, way home arrived airport 1 hr boat ride noticed forgot tickets hotel room, called begged tickets send shuttle boat, staff not willing walk 5 minutes alilaguna shuttle boat, altough knew important, order water taxi 100 euro instead, not 4* service, not 1*,  
4 stars hotel 1 star service stayed night hotel paying 600 euro night suite, hotel little charme fresh new nice, service desk misery, offer free trip murano nothing puting pressure buy lamp 12000 euro vase 6000. manage not sure water taxi not waiting anymore, way home arrived airport 1 hr boat ride noticed forgot tickets hotel room, called begged tickets send shuttle boat, staff not willing walk 5 minutes alilaguna shuttle boat, altough knew important, order water taxi 100 euro instead, not 4* service, not 1*,  