booked resort received magnificent deal cheapcaribbean.com, mistake, room problems day 1. husband left home 5:30 morning catch flight, room hotel air conditioner not working properly, instead just changing room kept sending engineer, 2 times engineer said needed change thermostat, husband stairs request room change 10:00 night b/c wanted sleep long day, did not want room change b/c said fixing problem changing thermostat, obviously going little, finally requesting manager got room change.the rooms rio mar standard, hotel claims luxurious rooms far, n't clean, hairs dust floors walked, stains carpets sheets, rooms plain, nothing special all.when received hotel checkout charged 2 nights valet parking husband self-parked week, asked change girls desk started speaking spanish girl desk doubting honesty self-parking, unfortunately understand spanish pissed situation, kelly desk continued argue saying not big deal spoke spanish, upset level service writing letter wyndham corporate especially lack customer service.overall say, husband got great deal n't worth, stayed better places puerto rico, n't let wyndham ruin experience beautiful island,  
booked resort received magnificent deal cheapcaribbean.com, mistake, room problems day 1. husband left home 5:30 morning catch flight, room hotel air conditioner not working properly, instead just changing room kept sending engineer, 2 times engineer said needed change thermostat, husband stairs request room change 10:00 night b/c wanted sleep long day, did not want room change b/c said fixing problem changing thermostat, obviously going little, finally requesting manager got room change.the rooms rio mar standard, hotel claims luxurious rooms far, n't clean, hairs dust floors walked, stains carpets sheets, rooms plain, nothing special all.when received hotel checkout charged 2 nights valet parking husband self-parked week, asked change girls desk started speaking spanish girl desk doubting honesty self-parking, unfortunately understand spanish pissed situation, kelly desk continued argue saying not big deal spoke spanish, upset level service writing letter wyndham corporate especially lack customer service.overall say, husband got great deal n't worth, stayed better places puerto rico, n't let wyndham ruin experience beautiful island,  