overall good missed details just returned stay ppc friends, overall resort nice, food good not great just good, staff good, rooms nice, resort just work smooth details really class.arrived late punta cana 8 hours ice storm east coast total incompetentcy whomever runs philadelphia airport, easily worst airport nation immediatly jumped baggage handlers punta cana airport, aggressive, asked cab hussled cab hindsight probably working baggage handler, ride ppc usage headlights exciting cab sort mechanical problem, suggest resort send cab instead using cabs hanging airport.when arrived resort confusion expedia booking split resevation 4 people credit cards, expedia puts tickets rooms credit card, met bellman named eddie wilson true shining bright spot trip taken room not jetted tub upgrade paid, eddie wilson speaks english rareity ppc got phone desk told upgraded room, catch limited spanish desk wanted room night fix tommorrow, eddie insisted fix problem, stayed 30 minutes phone calls later upgraded room, unpacked eddie wilson went desk got keys changed, wife tipped 10 point looked tried best care us.here started miss details necessary true 5 star resort, unable make golf starting times greens fees included package guest relations desk closed, unable lock room safe desk, day friend attempted golf starting time guest relations told just golf course cancelations, course resort includes golf package 15 minute ride resort, got told starting times, tried make starting times rest week 2 choices 7:20 11:45, nothing betweenso scheduled, returned resort wives unable beach towels ran missed remainder stay typical resort eat drink play lot golf, walk lot residential area lobby area 1/4 mile not shuttles running anohter missed prepared, target groups ppc euorpeans families not american couples.we extended room 2 pm away day fried eddie wilson pick cab airport, smooth way out.if ppc ask eddie wilsonget early beach towelmake starting times stay asap golf courseeat lunch beach buffet oncelearn spanish go.do notrely guest relations overwhelmedexpect staff waitstaff speak englishexpect snack 4 6 food service shuts downgo near casino just burn money faster,  
overall good missed details just returned stay ppc friends, overall resort nice, food good not great just good, staff good, rooms nice, resort just work smooth details really class.arrived late punta cana 8 hours ice storm east coast total incompetentcy whomever runs philadelphia airport, easily worst airport nation immediatly jumped baggage handlers punta cana airport, aggressive, asked cab hussled cab hindsight probably working baggage handler, ride ppc usage headlights exciting cab sort mechanical problem, suggest resort send cab instead using cabs hanging airport.when arrived resort confusion expedia booking split resevation 4 people credit cards, expedia puts tickets rooms credit card, met bellman named eddie wilson true shining bright spot trip taken room not jetted tub upgrade paid, eddie wilson speaks english rareity ppc got phone desk told upgraded room, catch limited spanish desk wanted room night fix tommorrow, eddie insisted fix problem, stayed 30 minutes phone calls later upgraded room, unpacked eddie wilson went desk got keys changed, wife tipped 10 point looked tried best care us.here started miss details necessary true 5 star resort, unable make golf starting times greens fees included package guest relations desk closed, unable lock room safe desk, day friend attempted golf starting time guest relations told just golf course cancelations, course resort includes golf package 15 minute ride resort, got told starting times, tried make starting times rest week 2 choices 7:20 11:45, nothing betweenso scheduled, returned resort wives unable beach towels ran missed remainder stay typical resort eat drink play lot golf, walk lot residential area lobby area 1/4 mile not shuttles running anohter missed prepared, target groups ppc euorpeans families not american couples.we extended room 2 pm away day fried eddie wilson pick cab airport, smooth way out.if ppc ask eddie wilsonget early beach towelmake starting times stay asap golf courseeat lunch beach buffet oncelearn spanish go.do notrely guest relations overwhelmedexpect staff waitstaff speak englishexpect snack 4 6 food service shuts downgo near casino just burn money faster,  