no praise wyndham given hotel good rating drunk entire vacation, started staying el san juan managed williams hospitality group doubt elegant hotel isla verde/condado area, spotless inside service warm personal, wyndham took management hotel changed worse, november experienced check-in problems reviewers, arrived 12:00 noon finally got room 5:00 p.m. sure waste time, years employees rude, surely no cared waited afternoon room, fact complained 4:30 p.m. desk person said hotel 5:00 p.m. room ready, rude, bet, room o.k. spotted coffee set-up anxious cup coffee, way puerto rican coffee best coffees world, looked closer coffeemaker quarter pot coffee left carafe molded, long sitting, lost taste coffee, later requested clean carafe believe not carafe molded coffee remained room days proof rooms n't cleaned, years ago concierge booked wrong restaurant daughter husband shrugged said booked, acouple years ago friends pool area pool wrist bands treated like criminals security force, idea, maybe misses n't important paid 300.00 night hotel expect better treatment, return, like says pool area lobby great activity, guess management knows draw cut corners customer relations cleanliness, took walk ritz carlton trip quite frankly felt creepy quiet, way reviewer mentioned beach shared el san juan intercontinental, actually entire beach public sit beach hotel,  
no praise wyndham given hotel good rating drunk entire vacation, started staying el san juan managed williams hospitality group doubt elegant hotel isla verde/condado area, spotless inside service warm personal, wyndham took management hotel changed worse, november experienced check-in problems reviewers, arrived 12:00 noon finally got room 5:00 p.m. sure waste time, years employees rude, surely no cared waited afternoon room, fact complained 4:30 p.m. desk person said hotel 5:00 p.m. room ready, rude, bet, room o.k. spotted coffee set-up anxious cup coffee, way puerto rican coffee best coffees world, looked closer coffeemaker quarter pot coffee left carafe molded, long sitting, lost taste coffee, later requested clean carafe believe not carafe molded coffee remained room days proof rooms n't cleaned, years ago concierge booked wrong restaurant daughter husband shrugged said booked, acouple years ago friends pool area pool wrist bands treated like criminals security force, idea, maybe misses n't important paid 300.00 night hotel expect better treatment, return, like says pool area lobby great activity, guess management knows draw cut corners customer relations cleanliness, took walk ritz carlton trip quite frankly felt creepy quiet, way reviewer mentioned beach shared el san juan intercontinental, actually entire beach public sit beach hotel,  