best ok restaurant food good housekeeping staff friendly polite masseuse friendly left treatment satisfied relaxed, room decor tasteful bed quite comfortable, given biltmore disappointed perfunctory service saw desk spa staff, expected consistent superior service did n't, major complaint unexpectedly billed bellman services did n't use comment let explain charge, areas saw lack attention definitely mosquitoes, expect visitors not expect mosquitoes desert, despite hotel manager response lines property ground ponds breeding areas mosquitoes, late afternoon/early evening lawn event think hotel forethought provide repellent esp mosquitofish not survive desert heat spa asked attendant hair bands, response, spa biltmore property hair bands c ability hear conference room dreadful air conditioner drone.d broadband access room, tech support person efficient knowledgeable, liked resort fee covered broadband access, got kidding outlets desk use unplugged wrong appliance resulted phone tech support person truly not recommend hotel goal restful pampered stay notch establishment,  
best ok restaurant food good housekeeping staff friendly polite masseuse friendly left treatment satisfied relaxed, room decor tasteful bed quite comfortable, given biltmore disappointed perfunctory service saw desk spa staff, expected consistent superior service did n't, major complaint unexpectedly billed bellman services did n't use comment let explain charge, areas saw lack attention definitely mosquitoes, expect visitors not expect mosquitoes desert, despite hotel manager response lines property ground ponds breeding areas mosquitoes, late afternoon/early evening lawn event think hotel forethought provide repellent esp mosquitofish not survive desert heat spa asked attendant hair bands, response, spa biltmore property hair bands c ability hear conference room dreadful air conditioner drone.d broadband access room, tech support person efficient knowledgeable, liked resort fee covered broadband access, got kidding outlets desk use unplugged wrong appliance resulted phone tech support person truly not recommend hotel goal restful pampered stay notch establishment,  