not grand hotel booked hotel way advance, given small dark room king bed wall wall.we paying rate 5 star hotel expected larger room, hallways need refurbishing.the staff stiff maybe heat.we left night stayed lovely hotel simular amenities larger room looking arno river free internet access helpful staff 25 cost.we stayed 5 star hotels felt grand hotel gave little value expensive hotel,  
not grand hotel booked hotel way advance, given small dark room king bed wall wall.we paying rate 5 star hotel expected larger room, hallways need refurbishing.the staff stiff maybe heat.we left night stayed lovely hotel simular amenities larger room looking arno river free internet access helpful staff 25 cost.we stayed 5 star hotels felt grand hotel gave little value expensive hotel,  