bad, horrible customer service smelly loud, booked stay months prior actual date stay telephone portion honeymoon returning cruise, called confirmed 2 night stay week prior, advised pre-assigned hotel room, did n't matter read night stay horrible, did n't feel safe staying security pace floors evening day safety, bathroom mildew mold growing tub walls, paint chipping away hotel room hallways thoughout hotel, smelly, evening approximately 11:30am desk personnel called room advised needed check planning check time 11:00, advised reserved room night months prior, desk person insisted not reserved evening consulted manager, confirmed 2 nights stay manager contacted advised needed pack leave, advised no stay provide type comp sister hotel, hotels miami booked called believe manager advised did n't matter needed leave street security police, left gladly, not stay hotel, needs bulldozed, bad ending wonderful honeymoon, thanks lot casablanca horrible staff,  
bad, horrible customer service smelly loud, booked stay months prior actual date stay telephone portion honeymoon returning cruise, called confirmed 2 night stay week prior, advised pre-assigned hotel room, did n't matter read night stay horrible, did n't feel safe staying security pace floors evening day safety, bathroom mildew mold growing tub walls, paint chipping away hotel room hallways thoughout hotel, smelly, evening approximately 11:30am desk personnel called room advised needed check planning check time 11:00, advised reserved room night months prior, desk person insisted not reserved evening consulted manager, confirmed 2 nights stay manager contacted advised needed pack leave, advised no stay provide type comp sister hotel, hotels miami booked called believe manager advised did n't matter needed leave street security police, left gladly, not stay hotel, needs bulldozed, bad ending wonderful honeymoon, thanks lot casablanca horrible staff,  