need improvement customer service stayed hotel nights 250 night, break negatives positivies hotel.negatives:1. desk people not know, got lost looking hotel traffic way streets called land mark directions, transfered 3 different people hold 15 minutes hung, eventually hotel turned block away hotel not 1 hour away told, 2. like everytime turned hotel staff hands expecting tip, case simple opening door walked, no problem tipping bellboys housekeepers valet attendants actually helped, big problem feeling like obligated hand money no reason.3, 3 different requests housekeeping afternoon received extra towels.4, valet parking took 30 minutes delivering car weekend not traffic.5, food hotel overpriced not good 18 tip automatically added, felt tips reflect service not demanded, not cheap usually tip 15 40 location location location2, cleanliness3, great designs4, room safe5, quiet,  
need improvement customer service stayed hotel nights 250 night, break negatives positivies hotel.negatives:1. desk people not know, got lost looking hotel traffic way streets called land mark directions, transfered 3 different people hold 15 minutes hung, eventually hotel turned block away hotel not 1 hour away told, 2. like everytime turned hotel staff hands expecting tip, case simple opening door walked, no problem tipping bellboys housekeepers valet attendants actually helped, big problem feeling like obligated hand money no reason.3, 3 different requests housekeeping afternoon received extra towels.4, valet parking took 30 minutes delivering car weekend not traffic.5, food hotel overpriced not good 18 tip automatically added, felt tips reflect service not demanded, not cheap usually tip 15 40 location location location2, cleanliness3, great designs4, room safe5, quiet,  