reservation problems knew really understood travelers mercy hotels, especially true distance culture travel, regrettable avoidable incident florence__Ç_é_ centrale hotel illustrates point hopefully allow make fully informed choice staying there.my wife arrived centrale 4 pm copy confirmed email reservations hand 17 2007. margarita misspelled derivative preceding, claims owner greeted news yes reservations period 17 23, said guests room__Ç inexplicably not checked, centrale__Ç_é_ hands tied said nothing hotel, booked hotel night, continued break apparently thinking tactic forestall protest directions alternate hotel.we finally able squeeze word asked bluntly guests not check, said didn__Ç_é_ know, suggested hotel pack guest__Ç_é_ bags stack hallway__Ç__e reservations, nope can__Ç_é_, okay pack bags send equivalent hotel playing rules guests not, nope can__Ç_é_, accept alternate booking__Ç price claimed accommodations booked-up florence.so instance mercy hotel.__Ç unhappily wearily trudged hotel, room adequate not category centrale certainly not worth paid, unfortunately story doesn__Ç_é_ end, returned placed__Ç_ot request better grade room originally reserved__Ç nights.on day margarita stopped advise not ask mind direct repack room guests want room__Ç_èÛä__.e, going pay additional 70 euro it__Ç_re, worked litany what__Ç_é_ fair inconvenienced__Ç asked upgrade probably 18th 19th, i__Ç_éêl save harangue line agreed negotiated additional 5 percent reduction total billing costs, discussion margarita honesty admit she__Ç_éö hired girls__Ç desk errors, let clear didn__Ç_é_ explicitly state room double-booked that__Ç_é_ conclusion i__Ç_é prone draw, view guests didn__Ç_é_ simply stay inexplicably booking stayed booking end date.so day check forestall last-minute unpleasantness confirmed margarita, original email agreement__Ç__hich in-hand meant nothing 6 nights 5 percent steves discount.__Ç ops can__Ç_é_ said, night didn__Ç_é_ stay won__Ç_é_ honor yes ran, didn__Ç_é_ argue, just wanted leave, gave figure included previously agreed additional 5 percent discount__Ç__otal 10 percent, 12 hours later check quoted percent figure final, recap math agreed, sad it__Ç_s factually accurate dispassionate make, point, you__Ç_éÈe mercy hotel, appeal hotel decisions, turn cases like, answer generate no, average traveler mercy hotel plain simple, hotel wants pull shenanigans apparently, you__Ç_éÈe attorney speak language maybe there__Ç_é_ recourse otherwise__Ç you__Ç_éÈe stuck, it__Ç_é_ key trust hotel you__Ç_éÈe doing business, research critical isn__Ç_é_ infallible trip advisor high ratings centrale does-__Ç__hough recently couple negatives centrale rick steves book, end none mattered, turned merely unpleasant tacky worse, does n't happen, fine hotels chose florence, centrale isn__Ç_é_, not recommend,  
reservation problems knew really understood travelers mercy hotels, especially true distance culture travel, regrettable avoidable incident florence__Ç_é_ centrale hotel illustrates point hopefully allow make fully informed choice staying there.my wife arrived centrale 4 pm copy confirmed email reservations hand 17 2007. margarita misspelled derivative preceding, claims owner greeted news yes reservations period 17 23, said guests room__Ç inexplicably not checked, centrale__Ç_é_ hands tied said nothing hotel, booked hotel night, continued break apparently thinking tactic forestall protest directions alternate hotel.we finally able squeeze word asked bluntly guests not check, said didn__Ç_é_ know, suggested hotel pack guest__Ç_é_ bags stack hallway__Ç__e reservations, nope can__Ç_é_, okay pack bags send equivalent hotel playing rules guests not, nope can__Ç_é_, accept alternate booking__Ç price claimed accommodations booked-up florence.so instance mercy hotel.__Ç unhappily wearily trudged hotel, room adequate not category centrale certainly not worth paid, unfortunately story doesn__Ç_é_ end, returned placed__Ç_ot request better grade room originally reserved__Ç nights.on day margarita stopped advise not ask mind direct repack room guests want room__Ç_èÛä__.e, going pay additional 70 euro it__Ç_re, worked litany what__Ç_é_ fair inconvenienced__Ç asked upgrade probably 18th 19th, i__Ç_éêl save harangue line agreed negotiated additional 5 percent reduction total billing costs, discussion margarita honesty admit she__Ç_éö hired girls__Ç desk errors, let clear didn__Ç_é_ explicitly state room double-booked that__Ç_é_ conclusion i__Ç_é prone draw, view guests didn__Ç_é_ simply stay inexplicably booking stayed booking end date.so day check forestall last-minute unpleasantness confirmed margarita, original email agreement__Ç__hich in-hand meant nothing 6 nights 5 percent steves discount.__Ç ops can__Ç_é_ said, night didn__Ç_é_ stay won__Ç_é_ honor yes ran, didn__Ç_é_ argue, just wanted leave, gave figure included previously agreed additional 5 percent discount__Ç__otal 10 percent, 12 hours later check quoted percent figure final, recap math agreed, sad it__Ç_s factually accurate dispassionate make, point, you__Ç_éÈe mercy hotel, appeal hotel decisions, turn cases like, answer generate no, average traveler mercy hotel plain simple, hotel wants pull shenanigans apparently, you__Ç_éÈe attorney speak language maybe there__Ç_é_ recourse otherwise__Ç you__Ç_éÈe stuck, it__Ç_é_ key trust hotel you__Ç_éÈe doing business, research critical isn__Ç_é_ infallible trip advisor high ratings centrale does-__Ç__hough recently couple negatives centrale rick steves book, end none mattered, turned merely unpleasant tacky worse, does n't happen, fine hotels chose florence, centrale isn__Ç_é_, not recommend,  