not 5 star hotel stayed hotel recent business trip, location great short walk central station easy access amsterdam attractions, not 5 star hotel reality tired 4 star hotel, room small dire need updating, 5th floor accessed lift hidden away hotel, despite higher floor left note hotel management ear plugs block noise dam square actually needed block loud awful music piped hotel corridors, looking window perfect view apartments opposite meant blinds closed times privacy, bathroom seen better days hairdryer shreds unusable, called desk brought minutes.overall staff friendly helpful rooms need updating, hotel needs downgrade star rating dissapointed guests,  
not 5 star hotel stayed hotel recent business trip, location great short walk central station easy access amsterdam attractions, not 5 star hotel reality tired 4 star hotel, room small dire need updating, 5th floor accessed lift hidden away hotel, despite higher floor left note hotel management ear plugs block noise dam square actually needed block loud awful music piped hotel corridors, looking window perfect view apartments opposite meant blinds closed times privacy, bathroom seen better days hairdryer shreds unusable, called desk brought minutes.overall staff friendly helpful rooms need updating, hotel needs downgrade star rating dissapointed guests,  