service needs major work begin, overrun cruise passengers fully booked nights problems just ended, incomplete list no vouchers provided breakfast pre/post cruise package stated breakfast included failed disclose gratuities breakfast extra, wait table breakfast, incorrectly told charge piscoteo restaurant room account proved embarrassing inconvenient dinner relied info brought nothing dinner room order pay, wake-up scheduled mornings did n't receive wake-up morning promised manual wake second morning, no turn-down service second night requested desk going dinner, idea.nice-looking hotel charming old san juan countless little problems arose just 48 hours, four-star hotel things happen, old san juan sorely needs competitor place category, clearly sold lucrative cruise ship add-on market zoo-like atmosphere creates resulting lapses service,  
service needs major work begin, overrun cruise passengers fully booked nights problems just ended, incomplete list no vouchers provided breakfast pre/post cruise package stated breakfast included failed disclose gratuities breakfast extra, wait table breakfast, incorrectly told charge piscoteo restaurant room account proved embarrassing inconvenient dinner relied info brought nothing dinner room order pay, wake-up scheduled mornings did n't receive wake-up morning promised manual wake second morning, no turn-down service second night requested desk going dinner, idea.nice-looking hotel charming old san juan countless little problems arose just 48 hours, four-star hotel things happen, old san juan sorely needs competitor place category, clearly sold lucrative cruise ship add-on market zoo-like atmosphere creates resulting lapses service,  