major screw-up resulted disappointment arrived affinia dumont room reserved not available, husband birthday non-refundable reservation phone 2 months advance trip 1br suite w/2 queens, a15yo 5yo toddler w/us, man spoke phone helpful manager said not told 2 queens, manager said over-booked rooms king-sz bed pull-out sofa, big problem toddler needs sleep separately people terror, result screw-up, tried make better rate free breakfast correct room following night n't luggage, not result kept night toddler teen says worst night sleep uncomfortable sofa, pack stuff 45 mins waste time lots stuff w/3 kids neglected items new room, learned over-booking situation happened 1 party, 3 grown women sisters ended sleeping king-sz bed, minor things, new room better sour taste mouth, massages mediocre, plus rooms clean relatively spacious beds/bedding comfy amenities nice bellmen personable location decent,  
major screw-up resulted disappointment arrived affinia dumont room reserved not available, husband birthday non-refundable reservation phone 2 months advance trip 1br suite w/2 queens, a15yo 5yo toddler w/us, man spoke phone helpful manager said not told 2 queens, manager said over-booked rooms king-sz bed pull-out sofa, big problem toddler needs sleep separately people terror, result screw-up, tried make better rate free breakfast correct room following night n't luggage, not result kept night toddler teen says worst night sleep uncomfortable sofa, pack stuff 45 mins waste time lots stuff w/3 kids neglected items new room, learned over-booking situation happened 1 party, 3 grown women sisters ended sleeping king-sz bed, minor things, new room better sour taste mouth, massages mediocre, plus rooms clean relatively spacious beds/bedding comfy amenities nice bellmen personable location decent,  