so-so stay el san juan just spent honeymoon el san juan hotel, june 1 june 9 mixed reviews, start positives:1. lobby beautiful fun place staying isla verde area, wednesday sunday band playing lobby tons vacationers locals come hang fun, great spot.2, javier bartender lobby bar great, attentive makes good drinks friendly.3, stayed garden lanai room pool, rooms spacious nice private balconies, discuss negatives attached room below.4, thought staff nice bartenders pool staff engineering staff housekeeping bellmen valets restaurants world class italian restaurant hotel worth penny ca n't remember palm, 6. honeymoon desk attendant upgraded room originally booked.7, convenient book tours directly lobby rent car wish.8, husband great spa massages, 80 minute hot stone massage unbelievable 50 minute hand massage therapists administer massage time like menagessage negatives:1. tell check 4:00 unable check room day arrived 5:00. especially sucked arrived 11:00 morning, asked desk different specific room pegged told hotel sold, later hotel 60 occupancy.2, day arrived power went friday 5:45 pm 2:00 morning main building, luckily staying garden lanai building electricity came 10:30, problems associated, backup generator powering casino ice machines people continue gamble drink did n't power air conditioning like 100 degrees, bad choice provide power emergency, garden lanai building none emergency hallway lights worked, pitch black seemingly dangerous, elderly woman kind stuck stairwell not knowing luckily staying door walked room, teenagers running dark hallways security seen, actually went pharmacy bought flashlights feeling quite unsafe.3, proms hotel night, appears kids allowed rent rooms teenagers place using hottubs drunk generally making resort relaxing be.4, shower did n't work correctly bunch water trapped tub liner tub, leak foul odor took desk calls engineering come room, engineer did come room roberto great basically offered come room time leaked clean, not given new room anything.5, rooms need sprucing definitely wear tear age, hear renovation going begin months.6, restaurant ranch horrible manager, 5:20 told opened 5:30 wait minutes staff meeting, 5:50 decided just leave manager ca n't restaurant open time did n't understand try prevent leaving apologize, overall unlikely stay hotel agian did n't think awful reviews indicated.on negatives:,  
so-so stay el san juan just spent honeymoon el san juan hotel, june 1 june 9 mixed reviews, start positives:1. lobby beautiful fun place staying isla verde area, wednesday sunday band playing lobby tons vacationers locals come hang fun, great spot.2, javier bartender lobby bar great, attentive makes good drinks friendly.3, stayed garden lanai room pool, rooms spacious nice private balconies, discuss negatives attached room below.4, thought staff nice bartenders pool staff engineering staff housekeeping bellmen valets restaurants world class italian restaurant hotel worth penny ca n't remember palm, 6. honeymoon desk attendant upgraded room originally booked.7, convenient book tours directly lobby rent car wish.8, husband great spa massages, 80 minute hot stone massage unbelievable 50 minute hand massage therapists administer massage time like menagessage negatives:1. tell check 4:00 unable check room day arrived 5:00. especially sucked arrived 11:00 morning, asked desk different specific room pegged told hotel sold, later hotel 60 occupancy.2, day arrived power went friday 5:45 pm 2:00 morning main building, luckily staying garden lanai building electricity came 10:30, problems associated, backup generator powering casino ice machines people continue gamble drink did n't power air conditioning like 100 degrees, bad choice provide power emergency, garden lanai building none emergency hallway lights worked, pitch black seemingly dangerous, elderly woman kind stuck stairwell not knowing luckily staying door walked room, teenagers running dark hallways security seen, actually went pharmacy bought flashlights feeling quite unsafe.3, proms hotel night, appears kids allowed rent rooms teenagers place using hottubs drunk generally making resort relaxing be.4, shower did n't work correctly bunch water trapped tub liner tub, leak foul odor took desk calls engineering come room, engineer did come room roberto great basically offered come room time leaked clean, not given new room anything.5, rooms need sprucing definitely wear tear age, hear renovation going begin months.6, restaurant ranch horrible manager, 5:20 told opened 5:30 wait minutes staff meeting, 5:50 decided just leave manager ca n't restaurant open time did n't understand try prevent leaving apologize, overall unlikely stay hotel agian did n't think awful reviews indicated.on negatives:,  