great hotel great service stayed night pre-cruise 28th september, chose hotel reading reviews trip advisor reading general manager responses critiscism, extra care ensuring standards maintained, arrived late sunday evening, got room combination lock wife case jammed n't open, enquiry reception staff unable help tools locked away maintenance staff enquiry sister hotel produced tools delivered room minutes.great location, staff want good attentive service.only critiscism eggs breakfast cold need purchase buffet equipment maintain food temperatures, rest food excellent.it time cruised barcelona look no pulitzer pre-cruise stay,  
great hotel great service stayed night pre-cruise 28th september, chose hotel reading reviews trip advisor reading general manager responses critiscism, extra care ensuring standards maintained, arrived late sunday evening, got room combination lock wife case jammed n't open, enquiry reception staff unable help tools locked away maintenance staff enquiry sister hotel produced tools delivered room minutes.great location, staff want good attentive service.only critiscism eggs breakfast cold need purchase buffet equipment maintain food temperatures, rest food excellent.it time cruised barcelona look no pulitzer pre-cruise stay,  