problems start beware hotel, choices resort punta cana pick hotel, day place aggravation, important ask copy receipt ask sign hotel bars restaurants, tried cheat checking day, desk reception area not properly trained took 2 hours charge removed, actually explaining situation bottle wine said order not receipt signed, finally kept pushing waitress buffet come tell happened confirmed signed no charges receipt bottle wine, got waitress said fraud illegal doing, did not apologize accused ordering bottle wine not kind service expect vacation, n't pay, 3 al carte meals deceiving, tell reserve guest services n't reservations available song dance n't food staff, no problem taking money right away, allotted 3 al carte meals stay 7 days, fail tell check, food better restaurants buffet reservations, food just edible nothing fancy amazing, plenty tables restaurant grill near rooms passed 7 pm 8:15pm told day totally booked, big problem ask extra towels room flood ceiling leaking arrived repairman used towels clean not extra towels, actually asked maid day towels said permission, got extra towel day guest services actually called room basically scold asking towels, heard hotel doing, excuse booked n't anymore towels, believe recommend hotel, waiters waitresses friendly upper management care comfort guests, tell problems guest services manager helena no help, just excuses things not, save annoyances resort book treated respect able enjoy yourself.the resort look pretty definitely no substance, ca n't believe unrelaxed vacation, expect fun sun, no reason paying good money kind treatment,  
problems start beware hotel, choices resort punta cana pick hotel, day place aggravation, important ask copy receipt ask sign hotel bars restaurants, tried cheat checking day, desk reception area not properly trained took 2 hours charge removed, actually explaining situation bottle wine said order not receipt signed, finally kept pushing waitress buffet come tell happened confirmed signed no charges receipt bottle wine, got waitress said fraud illegal doing, did not apologize accused ordering bottle wine not kind service expect vacation, n't pay, 3 al carte meals deceiving, tell reserve guest services n't reservations available song dance n't food staff, no problem taking money right away, allotted 3 al carte meals stay 7 days, fail tell check, food better restaurants buffet reservations, food just edible nothing fancy amazing, plenty tables restaurant grill near rooms passed 7 pm 8:15pm told day totally booked, big problem ask extra towels room flood ceiling leaking arrived repairman used towels clean not extra towels, actually asked maid day towels said permission, got extra towel day guest services actually called room basically scold asking towels, heard hotel doing, excuse booked n't anymore towels, believe recommend hotel, waiters waitresses friendly upper management care comfort guests, tell problems guest services manager helena no help, just excuses things not, save annoyances resort book treated respect able enjoy yourself.the resort look pretty definitely no substance, ca n't believe unrelaxed vacation, expect fun sun, no reason paying good money kind treatment,  