horrible experience say agree reviews below.the great stuff beach~the ocean~the palms~the weatherthe bad desk staff rude unhelpful~the room clean~the airconditioner did not work days~the phone did not work room dial 0 hotel operator cost 2 connect time calling card.~no bottled water buy gift shop.~no spoke english unless conviced time share vacation club, manager vacation club actually used words people choose not participate no money make poor decisions stupid, replied maybe just think hotel awful like, just say no, know resort treated really badly americans spoke agreed met 5 couples familes, funny thing music american snacks gift shop american movies tv american movies, sure like american people.i hope service hotel improve future american travelers sake, return.if latin french bag, love good luck,  
horrible experience say agree reviews below.the great stuff beach~the ocean~the palms~the weatherthe bad desk staff rude unhelpful~the room clean~the airconditioner did not work days~the phone did not work room dial 0 hotel operator cost 2 connect time calling card.~no bottled water buy gift shop.~no spoke english unless conviced time share vacation club, manager vacation club actually used words people choose not participate no money make poor decisions stupid, replied maybe just think hotel awful like, just say no, know resort treated really badly americans spoke agreed met 5 couples familes, funny thing music american snacks gift shop american movies tv american movies, sure like american people.i hope service hotel improve future american travelers sake, return.if latin french bag, love good luck,  