big disappointment desk w hotel august 12-15,2004. arrived 11:30am told n't check till 3pm, no choice open suitcase lobby things need city walking pictures, suitcase placed storage meantime, came 7pm night check, desk girl asked credit card did, asked id picture, told suitcase storage, told need, told not going open suitcase lobby second time humiliating, hotel manager said thing need id n't offer alternative suggested room suitcase open privately, ofer apologies, finally desk girl suggested check staff room suitcase able id picture, agreed this.this shows hotel supposed cool desk hotel manager n't, told staff hotel manager coming day big group 70-80 people incident not pass unnoticed management coordinating people think 10 times decide book w hotel future meeting,  
big disappointment desk w hotel august 12-15,2004. arrived 11:30am told n't check till 3pm, no choice open suitcase lobby things need city walking pictures, suitcase placed storage meantime, came 7pm night check, desk girl asked credit card did, asked id picture, told suitcase storage, told need, told not going open suitcase lobby second time humiliating, hotel manager said thing need id n't offer alternative suggested room suitcase open privately, ofer apologies, finally desk girl suggested check staff room suitcase able id picture, agreed this.this shows hotel supposed cool desk hotel manager n't, told staff hotel manager coming day big group 70-80 people incident not pass unnoticed management coordinating people think 10 times decide book w hotel future meeting,  