got run booked reservation 2007 long weekend dallas, requested room 2queen beds, arrival told kings available, reminded clerk resevered room months ago said come served.there, showed date reservation confirmation printout, requested rollaways best do..they insisted room available couple groups conventions, room given corner room barely place open luggage.rollaways not possibility room..i called desk complain answer no rooms, high rise hotel, asked speak manager assured, voice did quickly quite certain guy desk proceeded tell story, expressed dissatisfaction, finally agreed adjoining king rooms charged room,  
got run booked reservation 2007 long weekend dallas, requested room 2queen beds, arrival told kings available, reminded clerk resevered room months ago said come served.there, showed date reservation confirmation printout, requested rollaways best do..they insisted room available couple groups conventions, room given corner room barely place open luggage.rollaways not possibility room..i called desk complain answer no rooms, high rise hotel, asked speak manager assured, voice did quickly quite certain guy desk proceeded tell story, expressed dissatisfaction, finally agreed adjoining king rooms charged room,  