not repeat customer seeing positive reviews site seriously wondering stayed place people posting positive reviews.issue 1 20 service staff spoke english, list people n't communicate included housekeeper room service staff delivered food room waiters waitresses buffet hostesses buffet, list goes prepard speak spanish.issue 2 service personal just plain unfriendly, think probably ways related afore mentioned communication gap, said night stay did encounter particualrly rude desk attendant, phoned desk 9 p.m. report remote control stopped working cant use tv remote informed wait tomorrow, night stand bed peice litterature gaurantees defects room equipment remedied 15 minutes pointed unfriendly attendant new remote promptly delieved room.issue 3 beach towels difficult impossible 1p.m.issue 4 food lets start buffet market grill nothing write home times watery picked gross, aside food buffet horribly understaffed, time meal beverage ordered arrived, difficult seat high number tables n't cleared previous diners, premium resturants required 24 hours advance reservations tables open did n't 24 hours advance reservations impossible seat, unfortunatly ca n't write premium resturants did n't make 24 hour advance reservations therfore settle watery picked over.issue 5 water sports staff sales propaganda list free included watersports, like kite surfing kayaking sailing paddleboats ect ok walk water sports area mean equipment stacked beach say hey wan na kite sailing immediately guy starts trying sell premium service like parasailing fishing, say no 12 times stopped baggering, proceeds tell need make 24 hour advance reservation watersports, remember saying equipment stacked beach not used, pointed ddi n't budge, reservation day arrived wind wrong kite sailing reservation day arrived guess guy saw n't going quit decided allow kite sail, pattern, lazy unintersted best way, point service just horrible.ok..so good, beach crowded, alcohol flowed freely n't drink, resort manicured, rooms nice lots stonework big bathtub separate shower, flat panel tv free minibar room, pools nice lots places sun shade whichever prefer.i amazed spent money resorts construction totally fumbled service, mean just failed miserably, suppose beach best wishes tc,  
not repeat customer seeing positive reviews site seriously wondering stayed place people posting positive reviews.issue 1 20 service staff spoke english, list people n't communicate included housekeeper room service staff delivered food room waiters waitresses buffet hostesses buffet, list goes prepard speak spanish.issue 2 service personal just plain unfriendly, think probably ways related afore mentioned communication gap, said night stay did encounter particualrly rude desk attendant, phoned desk 9 p.m. report remote control stopped working cant use tv remote informed wait tomorrow, night stand bed peice litterature gaurantees defects room equipment remedied 15 minutes pointed unfriendly attendant new remote promptly delieved room.issue 3 beach towels difficult impossible 1p.m.issue 4 food lets start buffet market grill nothing write home times watery picked gross, aside food buffet horribly understaffed, time meal beverage ordered arrived, difficult seat high number tables n't cleared previous diners, premium resturants required 24 hours advance reservations tables open did n't 24 hours advance reservations impossible seat, unfortunatly ca n't write premium resturants did n't make 24 hour advance reservations therfore settle watery picked over.issue 5 water sports staff sales propaganda list free included watersports, like kite surfing kayaking sailing paddleboats ect ok walk water sports area mean equipment stacked beach say hey wan na kite sailing immediately guy starts trying sell premium service like parasailing fishing, say no 12 times stopped baggering, proceeds tell need make 24 hour advance reservation watersports, remember saying equipment stacked beach not used, pointed ddi n't budge, reservation day arrived wind wrong kite sailing reservation day arrived guess guy saw n't going quit decided allow kite sail, pattern, lazy unintersted best way, point service just horrible.ok..so good, beach crowded, alcohol flowed freely n't drink, resort manicured, rooms nice lots stonework big bathtub separate shower, flat panel tv free minibar room, pools nice lots places sun shade whichever prefer.i amazed spent money resorts construction totally fumbled service, mean just failed miserably, suppose beach best wishes tc,  