great hotel poor food/service decided overall average solely influenced hotel beautiful beaches, unfortunately food service sub-par times moment.when arrive hotel lobby absolutely gorgeous huge chandelier backed beautiful stained glass ceiling, decor specialty restaurants fun sync themes japanese italian, outdoor fountains landscaping leading pool beach area beautiful, rooms nice seating area mini-bar dual sinks bathroom, tiled floors decorative nice cool warm weather, unfortunately beds hard not avery comfortable, multiple occassions power 15 minutes day, slightly annoying happened showering dinner, overall did wonderful job keeping hotel remarkably clean inviting probably beautiful stayed in.the beaches stunning water crystal clear, breeze coming water awesome plenty palm trees providing shade needed, pool area nice ample lounge chairs, swim-up bar nice easy drink having far, pool seating areas water similar booths restaraunt went fast, main pool little crowded times water hot not refreshing, infinity pool really nice not nearly crowded warm, pathway leading riu hotels beach allowed use restaurants, guest resort guests riu resorts not use, used spa got massage, 60 overall massage relaxing slightly awkward, spoke no english no robes, cover normal vacation just flow.this leads service hotel, specifically fact staff speaks minimal english, read review stated n't americans disagree, frustrating guests heard comments, brought wrong food drinks b/c n't understand english-speaking guests, ask white wine red ask drink menu english mind totally different, evident staff relunctant wait non-spanish speaking guests did n't enthused help, maid service irritating, n't really knock attempt open door unlocking barging, addition maid come times day early 8:15am close 11:00pm drop towels, difficult plan expect room cleaned, come pool 4-5pm maid cleaning needing ready dinner, did n't matter tipped 3-4 daily no urgency really did n't leave special surprise apparently guest received, night heavy downpour rain balcony came pouring sliding doors b/c n't draining properly, twice desk ask towels soak water n't understand, finally maid showed clean up.lastly food, terrible, resorts cruises awful comparison, wait line just sign specialty restaurants booked quickly b/c seating limited, ate steak house japanese restaurants, steak dry did n't flavor, japanese restaurant good got sick eating, buffet lot food choices slim, salad bar does n't typical trimmings expect dressing watery bland, chicken beef did n't flavor dry, seafood n't fresh expect, look forward having dessert disappointed everytime, obviously frozen soggy dry, overall scale 1-10 following hotel 9service 6food 5the staff simply learn better english accomodate non-spanish speaking guests, vacation week servicing guests day, appreciate making food masses like eating bad wedding food 7 days straight,  
great hotel poor food/service decided overall average solely influenced hotel beautiful beaches, unfortunately food service sub-par times moment.when arrive hotel lobby absolutely gorgeous huge chandelier backed beautiful stained glass ceiling, decor specialty restaurants fun sync themes japanese italian, outdoor fountains landscaping leading pool beach area beautiful, rooms nice seating area mini-bar dual sinks bathroom, tiled floors decorative nice cool warm weather, unfortunately beds hard not avery comfortable, multiple occassions power 15 minutes day, slightly annoying happened showering dinner, overall did wonderful job keeping hotel remarkably clean inviting probably beautiful stayed in.the beaches stunning water crystal clear, breeze coming water awesome plenty palm trees providing shade needed, pool area nice ample lounge chairs, swim-up bar nice easy drink having far, pool seating areas water similar booths restaraunt went fast, main pool little crowded times water hot not refreshing, infinity pool really nice not nearly crowded warm, pathway leading riu hotels beach allowed use restaurants, guest resort guests riu resorts not use, used spa got massage, 60 overall massage relaxing slightly awkward, spoke no english no robes, cover normal vacation just flow.this leads service hotel, specifically fact staff speaks minimal english, read review stated n't americans disagree, frustrating guests heard comments, brought wrong food drinks b/c n't understand english-speaking guests, ask white wine red ask drink menu english mind totally different, evident staff relunctant wait non-spanish speaking guests did n't enthused help, maid service irritating, n't really knock attempt open door unlocking barging, addition maid come times day early 8:15am close 11:00pm drop towels, difficult plan expect room cleaned, come pool 4-5pm maid cleaning needing ready dinner, did n't matter tipped 3-4 daily no urgency really did n't leave special surprise apparently guest received, night heavy downpour rain balcony came pouring sliding doors b/c n't draining properly, twice desk ask towels soak water n't understand, finally maid showed clean up.lastly food, terrible, resorts cruises awful comparison, wait line just sign specialty restaurants booked quickly b/c seating limited, ate steak house japanese restaurants, steak dry did n't flavor, japanese restaurant good got sick eating, buffet lot food choices slim, salad bar does n't typical trimmings expect dressing watery bland, chicken beef did n't flavor dry, seafood n't fresh expect, look forward having dessert disappointed everytime, obviously frozen soggy dry, overall scale 1-10 following hotel 9service 6food 5the staff simply learn better english accomodate non-spanish speaking guests, vacation week servicing guests day, appreciate making food masses like eating bad wedding food 7 days straight,  