disappointed booked hotel work retreat partly basis reviews say somewhat disappointed, 10 say service hotel just not stratch.1, arrived hotel 6.30 pm attempted check, took 30 mins rooms not available, given check time midday somewhat strange rooms not available hour, 2. upgraded rooms executive floor wanted charge sg500 use room couple hours, charge high given group 10 persons staying hotel not offer discount, getting upgrade use executive floor facilities included free use room 2 hours, tried check informed no reckon upgrade despite fact phoned twice advance confirm.3, got executive floor room really just ordinary, nice decorated modern hotel room quite small 5 star hotel room, fact room turned smaller colleague room ordinary floor, figure, 4. did not staff friendly, check group left waiting lobby not muster smile look apologetic keeping waiting, 5. hotel far city center, lots shopping suntec coming city center does involve cab ride peak hour quite difficult told singapore cabbies prone hiding waiting people bookings hand pool lovely staff, melt awesome buffet, given number lovely centrally located hotels not think stay,  
disappointed booked hotel work retreat partly basis reviews say somewhat disappointed, 10 say service hotel just not stratch.1, arrived hotel 6.30 pm attempted check, took 30 mins rooms not available, given check time midday somewhat strange rooms not available hour, 2. upgraded rooms executive floor wanted charge sg500 use room couple hours, charge high given group 10 persons staying hotel not offer discount, getting upgrade use executive floor facilities included free use room 2 hours, tried check informed no reckon upgrade despite fact phoned twice advance confirm.3, got executive floor room really just ordinary, nice decorated modern hotel room quite small 5 star hotel room, fact room turned smaller colleague room ordinary floor, figure, 4. did not staff friendly, check group left waiting lobby not muster smile look apologetic keeping waiting, 5. hotel far city center, lots shopping suntec coming city center does involve cab ride peak hour quite difficult told singapore cabbies prone hiding waiting people bookings hand pool lovely staff, melt awesome buffet, given number lovely centrally located hotels not think stay,  