great hotel average concierge service stayed westin palace 3 nights, hotel wonderful, nice lobby restaurants rooms, thing disappointed door/concierge service, checking brought luggage 10 steps elevator door, no helped large 3 bags, doorman helping directions hailed cab luggage, happened arrived, n't blame doorman busy guest, just wish friday sunday nights probably busiest days employ doorman concierge person,  
great hotel average concierge service stayed westin palace 3 nights, hotel wonderful, nice lobby restaurants rooms, thing disappointed door/concierge service, checking brought luggage 10 steps elevator door, no helped large 3 bags, doorman helping directions hailed cab luggage, happened arrived, n't blame doorman busy guest, just wish friday sunday nights probably busiest days employ doorman concierge person,  