not r/c standards stayed 4 nights week club floor attending meeting hotel, long-time ritz-carlton customer having stayed properties world, property recently opened katrina disaster, know struggling finish reconstruction facilities rebuild staff pass, great work terms training existing staff especially club floor staff terms demonstrating superior customer service ritz-carlton guests accustomed, like stay club floor receive extra service amenities, problems stay far numerous mention, suffice say club staff appears inexperienced undertrained understaffed, example morning breakfast ready 7:00 a.m.-usually not 7:20 ask butter milk utensils coffee-they just did n't organized plan set service no morning papers delivered room no morning papers available club lounge unless requested check-in took 1/2 hour inexperienced staff room not sufficiently cleaned lots dust dirt refuse floor etc., no clock radio room, took 36 hours 4 requests receiving clock, checkout club floor concierge saw struggling 4 suitcases departing elevator offered help assistance bellman, overheard guests complaining similar problems well.i not recommend hotel act, not worth extra money pays expectation receiving ritz-carlton ladies gentlemen serving ladies gentlemen service,  
not r/c standards stayed 4 nights week club floor attending meeting hotel, long-time ritz-carlton customer having stayed properties world, property recently opened katrina disaster, know struggling finish reconstruction facilities rebuild staff pass, great work terms training existing staff especially club floor staff terms demonstrating superior customer service ritz-carlton guests accustomed, like stay club floor receive extra service amenities, problems stay far numerous mention, suffice say club staff appears inexperienced undertrained understaffed, example morning breakfast ready 7:00 a.m.-usually not 7:20 ask butter milk utensils coffee-they just did n't organized plan set service no morning papers delivered room no morning papers available club lounge unless requested check-in took 1/2 hour inexperienced staff room not sufficiently cleaned lots dust dirt refuse floor etc., no clock radio room, took 36 hours 4 requests receiving clock, checkout club floor concierge saw struggling 4 suitcases departing elevator offered help assistance bellman, overheard guests complaining similar problems well.i not recommend hotel act, not worth extra money pays expectation receiving ritz-carlton ladies gentlemen serving ladies gentlemen service,  