nasty, just like reviewers warned, time stayed place d'armes, yes great location pool courtyard picturesque, does not make dirty hotel, end second day room not serviced housekeeping, wife fresh towels cart pool area, hotel staff later delivered clean wash cloths did not offer clean straighten room, claimed not disturb sign, did sign read maid service, morning day fingernail clippings bed sleeping, stripped beds linens searched rest room filth, pair men underwear television armoir, immediately went desk talked manager, apologized comped parking fees entire stay promised room cleaned return, did return little hours later, got room not disturb sign hanging doorknob, surprised did not, opened door room exactly like left, housekeeping not touched room, went desk spoke manager, used excuse sign hanging door housekeeping not touch room, just enfuriated especially saw family parking garage leave day, knew return mid-afternoon did nothing room, manager told room meet new housekeeping supervisor, did room showed upset, did apoligies followed excuses 1. new job, 2. takes time train staff, 3. come building read hotel, 4. housekeeping staff following not disturb sign request, wife talked decided cut vacataion short checked left, lucky relatives just 2 hours away, later night did speak mr. volentine general manager, offered apologies admitted ball dropped not twice mishandling situation, offered incentives try place d'armes, offer gas reimbursement going hotel, worked people service industry 28 years, feel qualifies say did not detect ounce sincerity apologies excuses received, protect family, far reviews january 1 2008. complaints, believe just like reviewers hotel staff administrators ones giving place favorable review score, read reviews, times stayed incident, tried time shocked happened,  
nasty, just like reviewers warned, time stayed place d'armes, yes great location pool courtyard picturesque, does not make dirty hotel, end second day room not serviced housekeeping, wife fresh towels cart pool area, hotel staff later delivered clean wash cloths did not offer clean straighten room, claimed not disturb sign, did sign read maid service, morning day fingernail clippings bed sleeping, stripped beds linens searched rest room filth, pair men underwear television armoir, immediately went desk talked manager, apologized comped parking fees entire stay promised room cleaned return, did return little hours later, got room not disturb sign hanging doorknob, surprised did not, opened door room exactly like left, housekeeping not touched room, went desk spoke manager, used excuse sign hanging door housekeeping not touch room, just enfuriated especially saw family parking garage leave day, knew return mid-afternoon did nothing room, manager told room meet new housekeeping supervisor, did room showed upset, did apoligies followed excuses 1. new job, 2. takes time train staff, 3. come building read hotel, 4. housekeeping staff following not disturb sign request, wife talked decided cut vacataion short checked left, lucky relatives just 2 hours away, later night did speak mr. volentine general manager, offered apologies admitted ball dropped not twice mishandling situation, offered incentives try place d'armes, offer gas reimbursement going hotel, worked people service industry 28 years, feel qualifies say did not detect ounce sincerity apologies excuses received, protect family, far reviews january 1 2008. complaints, believe just like reviewers hotel staff administrators ones giving place favorable review score, read reviews, times stayed incident, tried time shocked happened,  