eh, expected better decided husband away birthday heard good things villas el conquistador researched decided hope best, arrived fine check showed casita 1 bedroom villa living kitchen areas, soon stepped smell strong odor mold, letting bell man leave looked bedroom area decorated stunk no better motel pay 50 night, second later looking stepped right puddle water realized major leak walls bedroom ceiling floors disgusting, not 5 star, called desk did not believe sent maid clean cant just wipe major leak, maid said called desk said send engineer patiently waited engineer said cant major leak, 2 hours later chaos not just taking word leak lady reception named laura told casita available far way hill 2 bedroom newly renovated casita, thank g-d gave room not husband ready leave ritz san juan, newly renovated casita absolutely gorgeous spectacular views wrap-a-round terraces lounge chairs tables, bathrooms nice not great, thing beds not comfortable manageable, great having new kitchen large open living area not leak old casitas got room, leaves wonder hotel renting old casitas infested mold water just felt damp gross second terrible thing service place just way big guess service awful example morning left called shampoo conditioner 9 o clock half hour goes hour finally just apologize time understand slow motion, pool ocean dont ask want drink wave waiter serving 100 people drinks arrive 30 mins later no longer frozen, really dont understand waiters drinks served bought means hotel service shuttle ok not great just called told room shuttle arriving, needed shuttle main hotel casitas took close minutes..we didnt eat food hotel did order fruit platter room service thought puerto rican fruit good man wrong fruit absolutely no taste not season newly renovated casitas great views roomy service definintely lacking not come nor recommend, especially booking guests old casitas, starting wish stayed vacation,  
eh, expected better decided husband away birthday heard good things villas el conquistador researched decided hope best, arrived fine check showed casita 1 bedroom villa living kitchen areas, soon stepped smell strong odor mold, letting bell man leave looked bedroom area decorated stunk no better motel pay 50 night, second later looking stepped right puddle water realized major leak walls bedroom ceiling floors disgusting, not 5 star, called desk did not believe sent maid clean cant just wipe major leak, maid said called desk said send engineer patiently waited engineer said cant major leak, 2 hours later chaos not just taking word leak lady reception named laura told casita available far way hill 2 bedroom newly renovated casita, thank g-d gave room not husband ready leave ritz san juan, newly renovated casita absolutely gorgeous spectacular views wrap-a-round terraces lounge chairs tables, bathrooms nice not great, thing beds not comfortable manageable, great having new kitchen large open living area not leak old casitas got room, leaves wonder hotel renting old casitas infested mold water just felt damp gross second terrible thing service place just way big guess service awful example morning left called shampoo conditioner 9 o clock half hour goes hour finally just apologize time understand slow motion, pool ocean dont ask want drink wave waiter serving 100 people drinks arrive 30 mins later no longer frozen, really dont understand waiters drinks served bought means hotel service shuttle ok not great just called told room shuttle arriving, needed shuttle main hotel casitas took close minutes..we didnt eat food hotel did order fruit platter room service thought puerto rican fruit good man wrong fruit absolutely no taste not season newly renovated casitas great views roomy service definintely lacking not come nor recommend, especially booking guests old casitas, starting wish stayed vacation,  