dreadful, stay, phone did not work, air conditioner did not work, tv remote did not work, smoking room, bartender exceptionally rude, waited hour room service, food nasty, drunk woman passed hallway not making, nicole desk unconcerned completely indifferent, bright spot john concierge desk, timely assistance great sense humor maid stay tolerable,  
dreadful, stay, phone did not work, air conditioner did not work, tv remote did not work, smoking room, bartender exceptionally rude, waited hour room service, food nasty, drunk woman passed hallway not making, nicole desk unconcerned completely indifferent, bright spot john concierge desk, timely assistance great sense humor maid stay tolerable,  