say excellente, just returned secrets excelllence absolutely wonderful, booked trip year advance began reading reviews 6 months ago, seriously considering changing destinations based reviews glad didn't.the hotel clean maintained, staff works hard looking nice said pool outstanding.we upgraded excellence club arrival glad did, n't opportunity meet maria works excellence club, provided outstanding service brightened day hola waving balcony.we lovely room no bugs taken spray kill just case, housekeeping staff did great job, bar stocked got afternoon needed wanted did 5 minutes, nightly turn service lovely flowers towel art day.no food not great, able make reservations couple restaurants tables waiting appetizers wine set arrived, extremely impressed service received.all experience great, n't know tried leave adequate tips not thing noticed people did n't tip alot, just resort inclusive does not means tips included, staff works hard make sure guests enjoyable time n't tip, went good restaurant states leave 15 20 tried value meal tipped accordingly, like said work hard long hours deserve recognized, hope able return secrets not distant future, wonderful place.p.s, took helicopter hotel airport fabulous negatives rough sea want ocean activities music dance club,  
say excellente, just returned secrets excelllence absolutely wonderful, booked trip year advance began reading reviews 6 months ago, seriously considering changing destinations based reviews glad didn't.the hotel clean maintained, staff works hard looking nice said pool outstanding.we upgraded excellence club arrival glad did, n't opportunity meet maria works excellence club, provided outstanding service brightened day hola waving balcony.we lovely room no bugs taken spray kill just case, housekeeping staff did great job, bar stocked got afternoon needed wanted did 5 minutes, nightly turn service lovely flowers towel art day.no food not great, able make reservations couple restaurants tables waiting appetizers wine set arrived, extremely impressed service received.all experience great, n't know tried leave adequate tips not thing noticed people did n't tip alot, just resort inclusive does not means tips included, staff works hard make sure guests enjoyable time n't tip, went good restaurant states leave 15 20 tried value meal tipped accordingly, like said work hard long hours deserve recognized, hope able return secrets not distant future, wonderful place.p.s, took helicopter hotel airport fabulous negatives rough sea want ocean activities music dance club,  