lack customer service skills overpriced place online reservation party booking like, just staying night sharing room friends, arrived politely greeted, reservation 4 persons confirmation letter, asked guests told 4 said extra guest cost 20.00 person night, rate 150.00 room 2 double beds, told reservation 4 persons said said 2 persons, went ahead took room, time nobody told parking ask, given key garage told 50 lost key 100 sunday left car garage closed sundays, nothing said parking, left went ball game returning late evening, received keys went extremely small room, walked view brick building door, room clean, checked morning asked rate produced confirmation letter, told getting best rate available party booking company, questioned charge parking, told 18.00 park garage, told told manager insisted person checking told, told checked told key charged garage parking, told tells guests manager, not work price told parking fee confirmation letter showed 4 persons, turn ended paying 240.00 room budget motel, breakfast leaves desired, floor filthy food food not stocked counters dirty staff sitting counter talking, walked corner tullys instead.i stay motel, having worked hotels past 7 years not know guests, treated guest business, recommend customer service training.we stay tell people experience, definately not expected best western.we gave 2 clean,  
lack customer service skills overpriced place online reservation party booking like, just staying night sharing room friends, arrived politely greeted, reservation 4 persons confirmation letter, asked guests told 4 said extra guest cost 20.00 person night, rate 150.00 room 2 double beds, told reservation 4 persons said said 2 persons, went ahead took room, time nobody told parking ask, given key garage told 50 lost key 100 sunday left car garage closed sundays, nothing said parking, left went ball game returning late evening, received keys went extremely small room, walked view brick building door, room clean, checked morning asked rate produced confirmation letter, told getting best rate available party booking company, questioned charge parking, told 18.00 park garage, told told manager insisted person checking told, told checked told key charged garage parking, told tells guests manager, not work price told parking fee confirmation letter showed 4 persons, turn ended paying 240.00 room budget motel, breakfast leaves desired, floor filthy food food not stocked counters dirty staff sitting counter talking, walked corner tullys instead.i stay motel, having worked hotels past 7 years not know guests, treated guest business, recommend customer service training.we stay tell people experience, definately not expected best western.we gave 2 clean,  