watch scorpions- ouch recently stayed arizona biltmore time annual visit pheonix auctions, mistake inept check-in personnel kept credit-card initial room night lights heating did n't work requested non-smoking building cigarette smoke filling room 1am story does n't improve, highlight stay new room fourth floor bitten neck bed 2am scorpion critter no worse bee sting, came ventilation told, overall no compensation high price second rate rooms, far superior hotels pheonix favor stay away place,  
watch scorpions- ouch recently stayed arizona biltmore time annual visit pheonix auctions, mistake inept check-in personnel kept credit-card initial room night lights heating did n't work requested non-smoking building cigarette smoke filling room 1am story does n't improve, highlight stay new room fourth floor bitten neck bed 2am scorpion critter no worse bee sting, came ventilation told, overall no compensation high price second rate rooms, far superior hotels pheonix favor stay away place,  