wonderful hotel 5* plus emphasis customer service having booked 11 months advance wes tyler direct based reviews trip advisor knew n't going disappointed.the hotel exceeded expectations quite frankly fail understand complain, wants spend time room whilst visiting sf, said rooms sufficiently big huge walk closet, bed pillows just curl sleep night away.the bathrooms big purpose.as birthday surprise husband bottle wine souvenir gift awaiting us.nice touch.as said personal touches- coffee cookies lobby nice treat morning popcorn bar evening ice machines floor, just little things long way.the free internet access great.all staff extremely helpful knowledgeable.i recommend hotel convenient right union square cable car stops right outside.i say second trip stay las vegas bellagio, quite frankly opinion terrible, no customer service no personal touches asking advice unless going tip big style n't help you.wes thanks stafff making charming hotel gem san francisco,  
wonderful hotel 5* plus emphasis customer service having booked 11 months advance wes tyler direct based reviews trip advisor knew n't going disappointed.the hotel exceeded expectations quite frankly fail understand complain, wants spend time room whilst visiting sf, said rooms sufficiently big huge walk closet, bed pillows just curl sleep night away.the bathrooms big purpose.as birthday surprise husband bottle wine souvenir gift awaiting us.nice touch.as said personal touches- coffee cookies lobby nice treat morning popcorn bar evening ice machines floor, just little things long way.the free internet access great.all staff extremely helpful knowledgeable.i recommend hotel convenient right union square cable car stops right outside.i say second trip stay las vegas bellagio, quite frankly opinion terrible, no customer service no personal touches asking advice unless going tip big style n't help you.wes thanks stafff making charming hotel gem san francisco,  