absolutely magnificent business trip florence booked stayed night hotel hotel bed bug infestation, managed rooms rivoli welcomed open arms incredible reception staff.the hotel clean nicely decorated good amenities centrally located, fantastic situation train station conference centre great sights florence, staff extremely polite friendly helpful, breakfast lovely terrific selection bread pastries cooked breakfast items fruit beverages.there nice bar area drinks served quite late night.we did n't try pool original hotel did n't n't brought swim wear.it n't mattered luggage care air france, missing entire stay finally turning 3 hours departed, reception staff came, worked incredibly hard making phone phone air france pisa luggage handling try track cases, not helpful understanding took huge time, nothing trouble them.i definitely highly recommend hotel visiting florence,  
absolutely magnificent business trip florence booked stayed night hotel hotel bed bug infestation, managed rooms rivoli welcomed open arms incredible reception staff.the hotel clean nicely decorated good amenities centrally located, fantastic situation train station conference centre great sights florence, staff extremely polite friendly helpful, breakfast lovely terrific selection bread pastries cooked breakfast items fruit beverages.there nice bar area drinks served quite late night.we did n't try pool original hotel did n't n't brought swim wear.it n't mattered luggage care air france, missing entire stay finally turning 3 hours departed, reception staff came, worked incredibly hard making phone phone air france pisa luggage handling try track cases, not helpful understanding took huge time, nothing trouble them.i definitely highly recommend hotel visiting florence,  