good customer service recently wrote dissatisfaction clift hotel new year eve 2007 vip party, speaking lauren informed event managed 3rd party.in addition lauren gave contact information uncorked events, assured not normal business practice working partial refund.thanks clift hotel uncorked protecting brand.very impressive customer service leaves feeling like said dealing reputable businesses, n't able delete prior posting want make sure note hotel understands manages situations well.thanks,  
good customer service recently wrote dissatisfaction clift hotel new year eve 2007 vip party, speaking lauren informed event managed 3rd party.in addition lauren gave contact information uncorked events, assured not normal business practice working partial refund.thanks clift hotel uncorked protecting brand.very impressive customer service leaves feeling like said dealing reputable businesses, n't able delete prior posting want make sure note hotel understands manages situations well.thanks,  