exceedingly poor service mildewed rooms mars decent resort just got trip puerto rico misfortune staying la gran melia resort rio grande occasions course weeks, combination over-the-top ostentatiousness exceedingly inefficient service exception offered royalty service patrons mildewed rooms stayed 3 problem differing degrees nickel-and-dimed including hi-speed internet access dial free overall unpleasant stay decent place.check-in arrived 4:00 took hours no rooms available 2 beds family 3. 6:30 finally given room reeked mildew, delay check-in meant unable make fajardo bioluminescent bay planned, complained management day upgraded royalty service rooms significant improvement fact stay unless royalty service guests treated not just fork extra, grounds fairly spread huge problem fore limited mobility disability, told carts circled property regularly cart come pick needed transportation, carts circling property regularly security/landscaping/housekeeping, called request cart separate occasions no-one came 20 minutes waiting, night leaving arranged advance cart pick morning came, addition prior arrangement night called morning make sure send no avail, point not case stayed royalty service quarters butlers available transport, times, treatment offered patrons not just royalty service.the inefficiency place run staggering, addition outrageously long wait check-in time leave stay parking ticket validated generally line, check-in second visit week requested express checkout paperwork sent room avoid interminable unavoidable line, paperwork sent.the tendency nickel-and-dime patrons lying canopyed beds pool using high speed internet annoying, problem polished marble floors place slippery wet rains lot puerto rico fell occasions not stay unless royalty service think twice,  
exceedingly poor service mildewed rooms mars decent resort just got trip puerto rico misfortune staying la gran melia resort rio grande occasions course weeks, combination over-the-top ostentatiousness exceedingly inefficient service exception offered royalty service patrons mildewed rooms stayed 3 problem differing degrees nickel-and-dimed including hi-speed internet access dial free overall unpleasant stay decent place.check-in arrived 4:00 took hours no rooms available 2 beds family 3. 6:30 finally given room reeked mildew, delay check-in meant unable make fajardo bioluminescent bay planned, complained management day upgraded royalty service rooms significant improvement fact stay unless royalty service guests treated not just fork extra, grounds fairly spread huge problem fore limited mobility disability, told carts circled property regularly cart come pick needed transportation, carts circling property regularly security/landscaping/housekeeping, called request cart separate occasions no-one came 20 minutes waiting, night leaving arranged advance cart pick morning came, addition prior arrangement night called morning make sure send no avail, point not case stayed royalty service quarters butlers available transport, times, treatment offered patrons not just royalty service.the inefficiency place run staggering, addition outrageously long wait check-in time leave stay parking ticket validated generally line, check-in second visit week requested express checkout paperwork sent room avoid interminable unavoidable line, paperwork sent.the tendency nickel-and-dime patrons lying canopyed beds pool using high speed internet annoying, problem polished marble floors place slippery wet rains lot puerto rico fell occasions not stay unless royalty service think twice,  