rude disorganized staff arrived long flight husband 3 yr old toddler, initial receptionist pleasant checked problems order room number printed reservation slip desk, settling resting 2 hrs received shock lives tried open door apartment failed got desk, manager guy gull ask room room meant reserved said earlier staff checked new, old new staff not way treat guests not apology given mistake, recommend place,  
rude disorganized staff arrived long flight husband 3 yr old toddler, initial receptionist pleasant checked problems order room number printed reservation slip desk, settling resting 2 hrs received shock lives tried open door apartment failed got desk, manager guy gull ask room room meant reserved said earlier staff checked new, old new staff not way treat guests not apology given mistake, recommend place,  