not worth husband traveled inclusive hotels past worst, chose hotel kid club royal services hotel failed share important details, are:1. service shade opted royal service numerous complaints regarding reservations issues restaurants towel shortages, rumors true, royal make sacrifices, make restaurant reservation 9 a.m. day vip representative, phone lines constantly busy need person lot patience, second difficult shade near pool beach, overcome problem people 5-6 a.m. reserve spot using yellow royal service towels not guaranteed, official hotel policy spots reserved hour, people taking morning naps pool beach, necessary pay guards attendants order spaces assured safe, witnessed fight royal service beach regarding issue, management called alleviate problem caused overbooking.finally importantly service royal, spotty, gabi service restaurants marginal best, servers forget offer drinks mention la cart options forget close kitchen doors forget items ordered excessive time, refuse let food restaurant hotel policy, food abundant fair best, wine not included local brand awful.2, kid club does not open till 10:00 a.m. opening drop times vary day day, took parents 20 minutes drop kids, drop changes location restaurant beach camp grounds, signs communicating drop changes faded unclear, kids club younger population i.e, 3 year olds does not serve lunch nor snacks, pick child feed return, not big problem caribe not plan activities tours snorkling para-sailing, royal service beach/side tropical hotel 10-15 minutes walking beach 30 minutes gardens/trains drop off/pick child time, addition 3 year olds stay inside time, watch tv color, not younger kids strolls nor playground, oh yes playground web site does not exist replaced, right hot slab cement surrounded sand, true 5 year old camp better, ana head camp coordinator sweet, served lunch varied activities, aware plan pick child prior 5 p.m. pick time challenged, refused apply sun lotion child asked, did not remind shirt pool specifically requested.3, transportation stay royal point furthest beach, hotel offers special royal service carts vip lounge beach not caribe, make special arrangements try kid club royal service pool, took 30 minutes total 45 minutes, not recommend purchase royal service plan use kid club not walk moderately large distances.overall not recommend hotel, local service guides recommended riu palace hotel instead,  
not worth husband traveled inclusive hotels past worst, chose hotel kid club royal services hotel failed share important details, are:1. service shade opted royal service numerous complaints regarding reservations issues restaurants towel shortages, rumors true, royal make sacrifices, make restaurant reservation 9 a.m. day vip representative, phone lines constantly busy need person lot patience, second difficult shade near pool beach, overcome problem people 5-6 a.m. reserve spot using yellow royal service towels not guaranteed, official hotel policy spots reserved hour, people taking morning naps pool beach, necessary pay guards attendants order spaces assured safe, witnessed fight royal service beach regarding issue, management called alleviate problem caused overbooking.finally importantly service royal, spotty, gabi service restaurants marginal best, servers forget offer drinks mention la cart options forget close kitchen doors forget items ordered excessive time, refuse let food restaurant hotel policy, food abundant fair best, wine not included local brand awful.2, kid club does not open till 10:00 a.m. opening drop times vary day day, took parents 20 minutes drop kids, drop changes location restaurant beach camp grounds, signs communicating drop changes faded unclear, kids club younger population i.e, 3 year olds does not serve lunch nor snacks, pick child feed return, not big problem caribe not plan activities tours snorkling para-sailing, royal service beach/side tropical hotel 10-15 minutes walking beach 30 minutes gardens/trains drop off/pick child time, addition 3 year olds stay inside time, watch tv color, not younger kids strolls nor playground, oh yes playground web site does not exist replaced, right hot slab cement surrounded sand, true 5 year old camp better, ana head camp coordinator sweet, served lunch varied activities, aware plan pick child prior 5 p.m. pick time challenged, refused apply sun lotion child asked, did not remind shirt pool specifically requested.3, transportation stay royal point furthest beach, hotel offers special royal service carts vip lounge beach not caribe, make special arrangements try kid club royal service pool, took 30 minutes total 45 minutes, not recommend purchase royal service plan use kid club not walk moderately large distances.overall not recommend hotel, local service guides recommended riu palace hotel instead,  