sure detailed confirmation rates, just returned weekend inn bourbon, overall nice, lobby elegant rooms clean nice, fine stay went expected checked, booked 2 rooms aaa rate, checked received rate reserved room not 100 error, questioned desk person just said showed, explained reservation 2 rooms confirmed reservations hotel order, thing n't requested confirmation sent simply stating dates price night, not type rooms reserved nor rates 2 nights, called requested confirmation gave details assured reservations aaa rate order forward detailed confirmation, received detailed confirmation left, did n't detailed confirmation desk person not aaa rate nor bring manager cynthia talk, hurry tocatch plane said contact got home, way airport called national reservation line ramada correct information, e-mailed complete reservation office, following day called inn bourbon talked accountant kris said did n't know situation check, called later afternoon told credit card refunded overcharged, thanks kris, young man desk tuesday morning poor customer satisfaction skills, brought manager asked contacted national reservation line, correct reservations did not did n't bother checking, long story short detailed confirmation rates room description check,  
sure detailed confirmation rates, just returned weekend inn bourbon, overall nice, lobby elegant rooms clean nice, fine stay went expected checked, booked 2 rooms aaa rate, checked received rate reserved room not 100 error, questioned desk person just said showed, explained reservation 2 rooms confirmed reservations hotel order, thing n't requested confirmation sent simply stating dates price night, not type rooms reserved nor rates 2 nights, called requested confirmation gave details assured reservations aaa rate order forward detailed confirmation, received detailed confirmation left, did n't detailed confirmation desk person not aaa rate nor bring manager cynthia talk, hurry tocatch plane said contact got home, way airport called national reservation line ramada correct information, e-mailed complete reservation office, following day called inn bourbon talked accountant kris said did n't know situation check, called later afternoon told credit card refunded overcharged, thanks kris, young man desk tuesday morning poor customer satisfaction skills, brought manager asked contacted national reservation line, correct reservations did not did n't bother checking, long story short detailed confirmation rates room description check,  