not stay plan sleep 1 rooms fine service hotel terrible, arrived late no crib available 1 year old baby despite assurances phone prior arrival set room checked, ended having mattress floor not crib not ready n't accessible, took noon day come, days later party floor loud walls floor room shaking, lasted 9 pm 1 despite complaints staff volume not turned nor offered compensation unacceptable problem, beach basically nonexistent location not good, stay caribe hilton door better beach service stay condado isla verde, definitely not worth stay normandie just added undue stress vacation,  
not stay plan sleep 1 rooms fine service hotel terrible, arrived late no crib available 1 year old baby despite assurances phone prior arrival set room checked, ended having mattress floor not crib not ready n't accessible, took noon day come, days later party floor loud walls floor room shaking, lasted 9 pm 1 despite complaints staff volume not turned nor offered compensation unacceptable problem, beach basically nonexistent location not good, stay caribe hilton door better beach service stay condado isla verde, definitely not worth stay normandie just added undue stress vacation,  