tired fantastic staff hotel located located fringe orchard road good 15 minute walk ngee ann city, not near main shopping area hotel manages retain certain quiet peaceful charm, nutshell good1, staff excellent did not single bad rude surly encounter staff, pleasant helpful sense humour enjoyed.i say training notch service best experienced.2, public areas discreet charming classythe bad1, rooms tired- really time refurbishment, tell age hotel room lets just say hotel not young, like antique looking furniture rooms tired looking2, gym tiny not space machines3, breakfast little variety food so-so, stay heartbeat refurbished hotel service fantastic,  
tired fantastic staff hotel located located fringe orchard road good 15 minute walk ngee ann city, not near main shopping area hotel manages retain certain quiet peaceful charm, nutshell good1, staff excellent did not single bad rude surly encounter staff, pleasant helpful sense humour enjoyed.i say training notch service best experienced.2, public areas discreet charming classythe bad1, rooms tired- really time refurbishment, tell age hotel room lets just say hotel not young, like antique looking furniture rooms tired looking2, gym tiny not space machines3, breakfast little variety food so-so, stay heartbeat refurbished hotel service fantastic,  