lovely palazzo caveat stayed 7 nights palazzo 12/24 12/31/07, description hotel travelers provided true, livia suite kids guilia suite, rooms enormous 20 footceilings, tv bedroom living room sky tv offered english language channels did n't watch tv fun check italian game shows imported american tv italian commercials rooms looked borgo san frediano not busy street like florence streets narrow view building street, rooms face couryard face south view, want specify, housekeeping good lots fluffy huge towels changed twice day, bulgari toiletries 4 oz sizes replenished needed, bathroom huge 2 sinks toilet bidet separate room.the kids bathroom smaller bedroom larger, nice tub separate small stall shower, shower pressure wasokay like stronger, checkin bottle french chamagne room scented soap choose from.the rooms not hall huge salon tea coffee andice replenished times day great chocolates set, elevator big 3 cuteand small hotel available, large bowl assorted fruit elevator need snack.breakfast nice fresh fruitcups wonderful crusty rolls cheeses hams croissants yogurt fresh squeezed blood orange juice capuccino came decorated hearts cocoa served gracious staff white gloves, retro son developed liking pancake baked huge pancake ate 7 times, 5 euro extra, eggs menu rest happy continental offered.the hotel staff speak good english, arranged airport transfers pisa 175 euros, like transfer nice mercedes van good driver.there outings offered hotel steep price, followe advise board booked independently saved lot.the staff booked restaurant reservations advance, gave list, location hotel great, winterthe center florence crowded belief, new york city know crowds oltarno crowed maybe 10 minute walk center neighborhood feel, great restaurants just street local people shopping little groceries pastry shops n't speak english caffe euro sit l locals not busloads tourists, okay tourists terrace hasa great view billiard room gym energy walking day caveat beds firm, no not just firm rock hard lumps thrownin, comforter filled maybe cotton, heavy warm, did n't mind like hard beds, nights definitely uncomfortable grouchy.this true beds suites, hotels pride bedding, just unacceptable place billed 5 star aspects really 5 star, good mattresses comforters pillows place, know linens frette ca n't enjoy frettewhen feel like medici lying hard tomb, wrote letter owner left explaining problem, maybe travelers hint.so overall great place 2 nights better, unlessthe beds replaced,  
lovely palazzo caveat stayed 7 nights palazzo 12/24 12/31/07, description hotel travelers provided true, livia suite kids guilia suite, rooms enormous 20 footceilings, tv bedroom living room sky tv offered english language channels did n't watch tv fun check italian game shows imported american tv italian commercials rooms looked borgo san frediano not busy street like florence streets narrow view building street, rooms face couryard face south view, want specify, housekeeping good lots fluffy huge towels changed twice day, bulgari toiletries 4 oz sizes replenished needed, bathroom huge 2 sinks toilet bidet separate room.the kids bathroom smaller bedroom larger, nice tub separate small stall shower, shower pressure wasokay like stronger, checkin bottle french chamagne room scented soap choose from.the rooms not hall huge salon tea coffee andice replenished times day great chocolates set, elevator big 3 cuteand small hotel available, large bowl assorted fruit elevator need snack.breakfast nice fresh fruitcups wonderful crusty rolls cheeses hams croissants yogurt fresh squeezed blood orange juice capuccino came decorated hearts cocoa served gracious staff white gloves, retro son developed liking pancake baked huge pancake ate 7 times, 5 euro extra, eggs menu rest happy continental offered.the hotel staff speak good english, arranged airport transfers pisa 175 euros, like transfer nice mercedes van good driver.there outings offered hotel steep price, followe advise board booked independently saved lot.the staff booked restaurant reservations advance, gave list, location hotel great, winterthe center florence crowded belief, new york city know crowds oltarno crowed maybe 10 minute walk center neighborhood feel, great restaurants just street local people shopping little groceries pastry shops n't speak english caffe euro sit l locals not busloads tourists, okay tourists terrace hasa great view billiard room gym energy walking day caveat beds firm, no not just firm rock hard lumps thrownin, comforter filled maybe cotton, heavy warm, did n't mind like hard beds, nights definitely uncomfortable grouchy.this true beds suites, hotels pride bedding, just unacceptable place billed 5 star aspects really 5 star, good mattresses comforters pillows place, know linens frette ca n't enjoy frettewhen feel like medici lying hard tomb, wrote letter owner left explaining problem, maybe travelers hint.so overall great place 2 nights better, unlessthe beds replaced,  