ummm needs staff training arrived journey scotland complete large suitcases hand luggage, tired.reception wanted charge slightly new year eve accommodation got sorted, directions room dreadful, bags no-one help negotiating lifts swing doors steps, needed route map, no porters available.breakfast shambles, time stand line breakfast boarding school, buffet fair included price twice day stay.the location hotel great south east london activities london eye tower london london dungeon tate modern plenty good restaurants,  
ummm needs staff training arrived journey scotland complete large suitcases hand luggage, tired.reception wanted charge slightly new year eve accommodation got sorted, directions room dreadful, bags no-one help negotiating lifts swing doors steps, needed route map, no porters available.breakfast shambles, time stand line breakfast boarding school, buffet fair included price twice day stay.the location hotel great south east london activities london eye tower london london dungeon tate modern plenty good restaurants,  