horrible service food beautiful property took 1 hour check hotel royal service- premium check, staff extremely unfriendly unhelpful, royal service pool typically 3 4 guys standing doing nothing checking women, n't smile n't say hello say hello spanish usually n't respond, took parents sister considered actually leaving 2 days early, traveled 17 countries stayed 5 star hotel 2 star hotels, probably worst service received, hand place truly beautiful lush, grounds kept rooms acceptable, shame service not par grounds, wo n't return,  
horrible service food beautiful property took 1 hour check hotel royal service- premium check, staff extremely unfriendly unhelpful, royal service pool typically 3 4 guys standing doing nothing checking women, n't smile n't say hello say hello spanish usually n't respond, took parents sister considered actually leaving 2 days early, traveled 17 countries stayed 5 star hotel 2 star hotels, probably worst service received, hand place truly beautiful lush, grounds kept rooms acceptable, shame service not par grounds, wo n't return,  