stay 2 friends 18 year-old twins just returned 5 nights hotel thought fine, problem checking-in hotel asked voucher did n't, desk staff pleasant n't helpful ended having contact england numerous occasions felt hotel staff contact tour operator, 4th day spoke jason desk manager excellent, just wish spoken 1st day, maybe sterling/dollar exchange rate did n't problem cost, ate breakfast hotel expected cheapest place eat, hotels, eat best prices, did problem understood despite english, macdonald asking bottled water kept trying quarterpounder, fact went service slow mildly point felt n't really, party visited different destinations usa miami does n't compare normally excellent standards service states, having said liked miami just rough smooth, having read reviews did n't problems rooms yes water drained basin fast given rooms spacious really clean.we deliberately picked hotel centre bit wanted big pool area, hotels centre small pools no pool, pool attendants came round day cold towels ice-lollys smoothies nice touch, noticed none reviewers commented spa and/or health club, used shower change having late checkout excellent, free shampoo soap use towels really convenient, definitely stay recommend friends,  
stay 2 friends 18 year-old twins just returned 5 nights hotel thought fine, problem checking-in hotel asked voucher did n't, desk staff pleasant n't helpful ended having contact england numerous occasions felt hotel staff contact tour operator, 4th day spoke jason desk manager excellent, just wish spoken 1st day, maybe sterling/dollar exchange rate did n't problem cost, ate breakfast hotel expected cheapest place eat, hotels, eat best prices, did problem understood despite english, macdonald asking bottled water kept trying quarterpounder, fact went service slow mildly point felt n't really, party visited different destinations usa miami does n't compare normally excellent standards service states, having said liked miami just rough smooth, having read reviews did n't problems rooms yes water drained basin fast given rooms spacious really clean.we deliberately picked hotel centre bit wanted big pool area, hotels centre small pools no pool, pool attendants came round day cold towels ice-lollys smoothies nice touch, noticed none reviewers commented spa and/or health club, used shower change having late checkout excellent, free shampoo soap use towels really convenient, definitely stay recommend friends,  