3-star experience swissotel sydney planning trip australia 8 year hiatus looking centrally located property superior facilities high level personal service, significant online research unfortunately selected swissotel, location certainly central plenty higher-end properties 5 block radius, unlike properties hotel does not form driveway port cochere, taxi driver no choice drop passengers curbside, close curbside possible busy city street hotel located directly opposite major theatre technically physical building major department store, arrived cars double parked tiny hotel entry way let middle street no bellman sight, dragging bags street level micro-lobby directed 8th floor proper check, huge line-up checkin room actually ready, booked junior suite room type got, room respectable clean generously proportioned, unlike reviewers bed quite comfortable firm good quality average bedding materials, inclusion in-room nespresso coffee machine nice touch, rest room unspectacular, think sheraton points not bad not 5 star, biggest failing hotel staff, young inexperienced really showed, desk staff maintained calm pleasant demeanor unable process simple basic service requests, not room 1pm forget getting room serviced not possible reply housekeeping, lone bright spots service executive lounge staff competent albeit not personable friendly norm, biggest standout surprise hotel security gentelman actually function manager duty managers did, actually repsonded directly guest concerns days noticed guests actually seeking resolution issues.i noticed positive reviews property staying short time 1 3 days combined attractive online pricing makes aspirational 5 star entry level luxury, line hotel favorable rate looking clean close probably just fine, looking special looking,  
3-star experience swissotel sydney planning trip australia 8 year hiatus looking centrally located property superior facilities high level personal service, significant online research unfortunately selected swissotel, location certainly central plenty higher-end properties 5 block radius, unlike properties hotel does not form driveway port cochere, taxi driver no choice drop passengers curbside, close curbside possible busy city street hotel located directly opposite major theatre technically physical building major department store, arrived cars double parked tiny hotel entry way let middle street no bellman sight, dragging bags street level micro-lobby directed 8th floor proper check, huge line-up checkin room actually ready, booked junior suite room type got, room respectable clean generously proportioned, unlike reviewers bed quite comfortable firm good quality average bedding materials, inclusion in-room nespresso coffee machine nice touch, rest room unspectacular, think sheraton points not bad not 5 star, biggest failing hotel staff, young inexperienced really showed, desk staff maintained calm pleasant demeanor unable process simple basic service requests, not room 1pm forget getting room serviced not possible reply housekeeping, lone bright spots service executive lounge staff competent albeit not personable friendly norm, biggest standout surprise hotel security gentelman actually function manager duty managers did, actually repsonded directly guest concerns days noticed guests actually seeking resolution issues.i noticed positive reviews property staying short time 1 3 days combined attractive online pricing makes aspirational 5 star entry level luxury, line hotel favorable rate looking clean close probably just fine, looking special looking,  