small rooms staff bad attitude arrived hotel late afternoon reception manager issued room explained manager room provided small unacceptable booked delux room, informed booked web site problem agency not hotel, requsted upgrade willing pay informed contact agency no upgrade.although spoke hotel personally emailed traveling counted nothing, steam room/ sauna not working pool ice cold unheated price breakfast 150hk meal 23hk road hotel location hotel good central nathan road mtr.there hotels close nathan road suggest booking those,,  
small rooms staff bad attitude arrived hotel late afternoon reception manager issued room explained manager room provided small unacceptable booked delux room, informed booked web site problem agency not hotel, requsted upgrade willing pay informed contact agency no upgrade.although spoke hotel personally emailed traveling counted nothing, steam room/ sauna not working pool ice cold unheated price breakfast 150hk meal 23hk road hotel location hotel good central nathan road mtr.there hotels close nathan road suggest booking those,,  