huge disappointment knew hotel not directly beach disappointed discover ocean view room did not view ocean unless using binoculars, stayed new addition room spacious decorated large balcony, no phones room communicating friends rooms near impossible unless use cell phones yell balcony, bathroom modern lacked sufficient lighting wash face certainly n't makeup, no shelves shower stall hold soap hair products, 3 nights day told hot tub needed heater, arrived, actually left day early course n't refund money fact checked immediately charged balance stay showing rooms went ponce night returning san juan, hotel given great reviews totally disappointed,  
huge disappointment knew hotel not directly beach disappointed discover ocean view room did not view ocean unless using binoculars, stayed new addition room spacious decorated large balcony, no phones room communicating friends rooms near impossible unless use cell phones yell balcony, bathroom modern lacked sufficient lighting wash face certainly n't makeup, no shelves shower stall hold soap hair products, 3 nights day told hot tub needed heater, arrived, actually left day early course n't refund money fact checked immediately charged balance stay showing rooms went ponce night returning san juan, hotel given great reviews totally disappointed,  