overpriced annoying directions shuttle airport inadequate, arrival hotel messed reservation, right number wrong person, treated kind stiff polite arrogance, naturally screwup fault valid reservation number, finally got things sorted not helping arrogance, room telephone fritz hotel wireless access ranged poor non-existent, sit-down restaurants pricey lobby cafe hardly appeared used, no servers sight, room service consisted 17.50 euro cheeseburger preferable 20 euro club sandwich, 50cl bottle beer 5.50 euro, skipped breakfast did n't want spend 20 euro,  
overpriced annoying directions shuttle airport inadequate, arrival hotel messed reservation, right number wrong person, treated kind stiff polite arrogance, naturally screwup fault valid reservation number, finally got things sorted not helping arrogance, room telephone fritz hotel wireless access ranged poor non-existent, sit-down restaurants pricey lobby cafe hardly appeared used, no servers sight, room service consisted 17.50 euro cheeseburger preferable 20 euro club sandwich, 50cl bottle beer 5.50 euro, skipped breakfast did n't want spend 20 euro,  