not cracked recently trip seattle mother meet family coming overseas, hoped stay westin stayed times business trips good experience booked dates wanted, reading reviews thought elliott good substitute, wrong, check-in informed given suite free upgrade standard 2-bed room reserved, imagine surprise got suite discover bed mom not cool idea, lengthy wait desk told no rooms 2 beds available moment spite having reserved exactly try, invited wait suite room, hour later no desk went downstairs discover clerk spoken earlier gone duty day, nobody knew previous discussion start explaining waiting room reserved weeks earlier, finally got room hours unnecessary waiting, decor impressive austere restaurant style substance air conditioning meat-locker levels, not stay,  
not cracked recently trip seattle mother meet family coming overseas, hoped stay westin stayed times business trips good experience booked dates wanted, reading reviews thought elliott good substitute, wrong, check-in informed given suite free upgrade standard 2-bed room reserved, imagine surprise got suite discover bed mom not cool idea, lengthy wait desk told no rooms 2 beds available moment spite having reserved exactly try, invited wait suite room, hour later no desk went downstairs discover clerk spoken earlier gone duty day, nobody knew previous discussion start explaining waiting room reserved weeks earlier, finally got room hours unnecessary waiting, decor impressive austere restaurant style substance air conditioning meat-locker levels, not stay,  