confirmed reservation not honoured ruined day 2008 hotel booked night 15 2008 night boston prior return uk, presenting confirmed reservation voucher provided travel agents advised no booking recorded booking previous day, no rooms available convention boston evening, deliberation accommodation hotel 12 miles outside city, inaccuracies told alledged earlier reservation, subsequently learned probably presume room let higher rate view great demand evening, experience ruined 24 hours boston,  
confirmed reservation not honoured ruined day 2008 hotel booked night 15 2008 night boston prior return uk, presenting confirmed reservation voucher provided travel agents advised no booking recorded booking previous day, no rooms available convention boston evening, deliberation accommodation hotel 12 miles outside city, inaccuracies told alledged earlier reservation, subsequently learned probably presume room let higher rate view great demand evening, experience ruined 24 hours boston,  