not great recently took group 30 people puerto rico stayed hilton caribe nights island, booking process went smoothly morning check bad customer service began, moment called confirm check- moment left none group good reports workers, just unhelpful just snide, did run pleasant clerk helpful valet guy consierge willing help rest time felt doing favor letting stay, hope pay money service treated like paying service instead feeling like unwanted house guest weekend, grounds hotel beautiful convenient, comment food prepared spend bargained extra cost, complementary water hotels cheap ones room hidden cost 7.00, personally n't like feel tricked spending money prepared feel getting money no problem handing, pay lot money hotel pretends like guests save couple dollars,  
not great recently took group 30 people puerto rico stayed hilton caribe nights island, booking process went smoothly morning check bad customer service began, moment called confirm check- moment left none group good reports workers, just unhelpful just snide, did run pleasant clerk helpful valet guy consierge willing help rest time felt doing favor letting stay, hope pay money service treated like paying service instead feeling like unwanted house guest weekend, grounds hotel beautiful convenient, comment food prepared spend bargained extra cost, complementary water hotels cheap ones room hidden cost 7.00, personally n't like feel tricked spending money prepared feel getting money no problem handing, pay lot money hotel pretends like guests save couple dollars,  