past sell date wife returned 6th, visit resort 24th, october, despite having e-mailed hotel head office majorca advising returning 6th, visit requesting beach room allocated room block 5000. room absolutely disgusting rusty bathrooms fittings ceiling missing slime growing cupboard walls.the following day moved beach room, unfortunately returned room evening discovered room no lamps sorted following day television turn middle night not sorted, days repeated complaints reception sub director said upgrade palace hotel good clients, appointed time went reception, told general manager decided not moved paying.at point contacted tour operator immediately arranged bahia principe.while waiting taxi bahia principe general manager asked tour rep happening, explained stayed times past 5 years exploded rage dismissed members staff, extremely shocked intervened told regular occurrence staff just turn normal work day.this hotel used quite outstanding, sits beautiful beach protected coral reef offshore, water crystal clear, grounds huge hotel does not, unfortunately arrived half hotel closed dining options extremely limited, place desperately needs money spent, paintwork furnishing shabby, bar carey evening canapes used served early evening drinks, stopped replaced pool tables sum looking fun place beautiful beach good food not bothered dated clean rooms you.if looking bit luxury star hotel look, hotel not longer 4 star.more like good 2+ star motel.the time visited 2000 hotel just refurbished beautiful sadly tired new general manager does not way management skills.i just hope extensive renovations place soon just return,  
past sell date wife returned 6th, visit resort 24th, october, despite having e-mailed hotel head office majorca advising returning 6th, visit requesting beach room allocated room block 5000. room absolutely disgusting rusty bathrooms fittings ceiling missing slime growing cupboard walls.the following day moved beach room, unfortunately returned room evening discovered room no lamps sorted following day television turn middle night not sorted, days repeated complaints reception sub director said upgrade palace hotel good clients, appointed time went reception, told general manager decided not moved paying.at point contacted tour operator immediately arranged bahia principe.while waiting taxi bahia principe general manager asked tour rep happening, explained stayed times past 5 years exploded rage dismissed members staff, extremely shocked intervened told regular occurrence staff just turn normal work day.this hotel used quite outstanding, sits beautiful beach protected coral reef offshore, water crystal clear, grounds huge hotel does not, unfortunately arrived half hotel closed dining options extremely limited, place desperately needs money spent, paintwork furnishing shabby, bar carey evening canapes used served early evening drinks, stopped replaced pool tables sum looking fun place beautiful beach good food not bothered dated clean rooms you.if looking bit luxury star hotel look, hotel not longer 4 star.more like good 2+ star motel.the time visited 2000 hotel just refurbished beautiful sadly tired new general manager does not way management skills.i just hope extensive renovations place soon just return,  