terrible customer service stayed 30 times location used cheap rooms, rooms course tiny bathroom closet, main room dry shower, bruises bumping bathroom walls, bed terrible sink straight like sleeping hammock, no heat don__Ç_é_ winter, ask portable heater hassle it.but far worst staff know nothing hotel hospitality supposed work, follow polices incapable deviating, greeted offered upgrade, time ask 1 hour late checkout flatly refused, worse lie face tell fully booked day rooms available, 72 hour time__Ç cancel policy try enforce 72 hour date__Ç, 96 hours policy, spent hour phone talking 3 different canceled reservation fully booked dates easily twice rate reserved.they just don__Ç_é_ understand hotel customer service, filled general manager form__Ç requested contacted don__Ç_é_ think gm, stay nearby hotel upgrades late checkout nicer rooms cheaper rates,  
terrible customer service stayed 30 times location used cheap rooms, rooms course tiny bathroom closet, main room dry shower, bruises bumping bathroom walls, bed terrible sink straight like sleeping hammock, no heat don__Ç_é_ winter, ask portable heater hassle it.but far worst staff know nothing hotel hospitality supposed work, follow polices incapable deviating, greeted offered upgrade, time ask 1 hour late checkout flatly refused, worse lie face tell fully booked day rooms available, 72 hour time__Ç cancel policy try enforce 72 hour date__Ç, 96 hours policy, spent hour phone talking 3 different canceled reservation fully booked dates easily twice rate reserved.they just don__Ç_é_ understand hotel customer service, filled general manager form__Ç requested contacted don__Ç_é_ think gm, stay nearby hotel upgrades late checkout nicer rooms cheaper rates,  