good not great just stayed london sofitel expectations high, unfortunately not met, hotel location excellent central want amsterdam, check-in okay liked desk short-staffed, attempting use business center check e-mail did n't work desk assist swamped check-ins, morning swamped check-outs.the room small bed not comfortable, room facing alley noisey, hard sleep past 5:00 noise especially partly u.s. time.i say staff generally helpful overworked boardering burnout, bellman great overworked trying cabs luggage, lot tour groups coming overload place, room service overpriced 0 continental rolls adhesive labels, room 40 excluding breakfast overpriced,  
good not great just stayed london sofitel expectations high, unfortunately not met, hotel location excellent central want amsterdam, check-in okay liked desk short-staffed, attempting use business center check e-mail did n't work desk assist swamped check-ins, morning swamped check-outs.the room small bed not comfortable, room facing alley noisey, hard sleep past 5:00 noise especially partly u.s. time.i say staff generally helpful overworked boardering burnout, bellman great overworked trying cabs luggage, lot tour groups coming overload place, room service overpriced 0 continental rolls adhesive labels, room 40 excluding breakfast overpriced,  