disasterous unprofessional attitude staff paid advance reservation 2 nights stay hotel arrival informed resversation did not exist hotels, duty managress assured booked hotel similar star rating locally, event booked hotel lower star rating compensation attitude, feel let hotel management dishonest not recomend hotel reason,  
disasterous unprofessional attitude staff paid advance reservation 2 nights stay hotel arrival informed resversation did not exist hotels, duty managress assured booked hotel similar star rating locally, event booked hotel lower star rating compensation attitude, feel let hotel management dishonest not recomend hotel reason,  