beautiful resort careful things husband just got one-week trip resort.our vacation did not start, hotel overbooks nicest rooms, arrived immediately downgraded b/c did not room booked available, issue miscommunication b/w travel agent hotel hotel staff totally unhelpful resolving issue, legwork, point concierge told not phone travel agency b/c phone cost, really, customer service, resolved proper room trip wonderful, property gorgeous maintained, lots restaurants choose food good better carribean, apart desk staff employees friendly helpful, booking excellence club worth just make sure documents travel agency clearly state booking includes club,  
beautiful resort careful things husband just got one-week trip resort.our vacation did not start, hotel overbooks nicest rooms, arrived immediately downgraded b/c did not room booked available, issue miscommunication b/w travel agent hotel hotel staff totally unhelpful resolving issue, legwork, point concierge told not phone travel agency b/c phone cost, really, customer service, resolved proper room trip wonderful, property gorgeous maintained, lots restaurants choose food good better carribean, apart desk staff employees friendly helpful, booking excellence club worth just make sure documents travel agency clearly state booking includes club,  