good location helpful staff stayed monna lisa mid-may 2007 trip celebrate parents 50th wedding anniversary, hotel inside florence driving area yes cabs walkable just outside core historical center away crowds.we english speaking staff helpful, restaurant recommendations right pleasant pitiful attempts speak italian, emailed request arranged wine flowers parents room arrived.the buffet breakfasts nice try pastries bakery corner, choosing option eating outside lovely little oasis garden fabulous way start day.the steps oldest hotel 14th century bit 70+ year old parents end long day, steps easily avoided willing stay newer sections hotel idea staying old palazzo kind point, n't stuff florence,  
good location helpful staff stayed monna lisa mid-may 2007 trip celebrate parents 50th wedding anniversary, hotel inside florence driving area yes cabs walkable just outside core historical center away crowds.we english speaking staff helpful, restaurant recommendations right pleasant pitiful attempts speak italian, emailed request arranged wine flowers parents room arrived.the buffet breakfasts nice try pastries bakery corner, choosing option eating outside lovely little oasis garden fabulous way start day.the steps oldest hotel 14th century bit 70+ year old parents end long day, steps easily avoided willing stay newer sections hotel idea staying old palazzo kind point, n't stuff florence,  