loved hotel, mother stayed el san juan 8/3/04-8/10/04, bit concerned negative reviews, stayed main tower, room excellent condition nothing like people described, arrived 10:30 room ready, staff extremly polite helpful, resturants delicious bit pricey, lobby great little crowded friday saturday night, hotel grounds maintained clean, no hotel san juan compare, ritz carlton not come close, trip best trips taken, absolutly stay,  
loved hotel, mother stayed el san juan 8/3/04-8/10/04, bit concerned negative reviews, stayed main tower, room excellent condition nothing like people described, arrived 10:30 room ready, staff extremly polite helpful, resturants delicious bit pricey, lobby great little crowded friday saturday night, hotel grounds maintained clean, no hotel san juan compare, ritz carlton not come close, trip best trips taken, absolutly stay,  