reservation not mean stay family reserved confirmed rooms, reconfirmed rooms starting trip, arrived offered check daughter late arrival assured room assigned provided room number, arrived joined displaced travelers sent property, instead nice room reserved sleeping bed folded wall, profound disappointment loss quality family time difficult schedule, apologetic no management staff available resolve problem,  
reservation not mean stay family reserved confirmed rooms, reconfirmed rooms starting trip, arrived offered check daughter late arrival assured room assigned provided room number, arrived joined displaced travelers sent property, instead nice room reserved sleeping bed folded wall, profound disappointment loss quality family time difficult schedule, apologetic no management staff available resolve problem,  