far 4-star resort, n't, 2 adults 2 children spent 10 days july summer vacation flamenco punta cana, ca n't tell unhappy experience, layout looks outdoors resort impeccable maintained clean felt rooms poorly maintained need major repairs possibly renovation, basic service required staff lacking, places world rated 4-star resorts staff duty customers happy, above-mentioned resort minimum service inexistent, examples buffet area hard set table silverware napkins coffee drinks etc. occasions, run clean plates spoons glasses wait outside kitchen door appear clean load, beach towel shack run clean towels everyday 1pm, occasions maid forgot place towels room called customer service desk times did not towels 45 minutes later, no pool area asking like drink bar, delicious drinks bring bar, room given 10:00pm adventurous exhausting flight drive santo domingo leak ceiling puddle water right door, room moisture wall paint peeling, sliding door balcony n't lock air conditioning did n't work, 2 5 light fixtures did n't work toilet n't flush, instead changing room sent maintenance deal issues late night children passed bed, day requested different room offered worse soon entered room intense smell mold overtook, finally calling travel agency spending considerable time phone manager assigned model room fact nice worked, aggravating stressful, not upset travel agents ask speak manager order descent room spend 9 nights, feel certainly not so-called 4-star hotel far fact, not attempt stay occidental hotels future vacations having negative experience, think punta cana over-rated, beach really nice ocean water rough, attempt leave resort visit bring close contact third-world-country, aruba bahamas saint thomas anyday punta cana,  
far 4-star resort, n't, 2 adults 2 children spent 10 days july summer vacation flamenco punta cana, ca n't tell unhappy experience, layout looks outdoors resort impeccable maintained clean felt rooms poorly maintained need major repairs possibly renovation, basic service required staff lacking, places world rated 4-star resorts staff duty customers happy, above-mentioned resort minimum service inexistent, examples buffet area hard set table silverware napkins coffee drinks etc. occasions, run clean plates spoons glasses wait outside kitchen door appear clean load, beach towel shack run clean towels everyday 1pm, occasions maid forgot place towels room called customer service desk times did not towels 45 minutes later, no pool area asking like drink bar, delicious drinks bring bar, room given 10:00pm adventurous exhausting flight drive santo domingo leak ceiling puddle water right door, room moisture wall paint peeling, sliding door balcony n't lock air conditioning did n't work, 2 5 light fixtures did n't work toilet n't flush, instead changing room sent maintenance deal issues late night children passed bed, day requested different room offered worse soon entered room intense smell mold overtook, finally calling travel agency spending considerable time phone manager assigned model room fact nice worked, aggravating stressful, not upset travel agents ask speak manager order descent room spend 9 nights, feel certainly not so-called 4-star hotel far fact, not attempt stay occidental hotels future vacations having negative experience, think punta cana over-rated, beach really nice ocean water rough, attempt leave resort visit bring close contact third-world-country, aruba bahamas saint thomas anyday punta cana,  