mixed reviews accurate just returned week stay riu palace, having read reviews site prior going prepared, actually reviews accurate, good bad discriminating travelers having stayed legit 5 star hotels/resorts world, sum quickly resort 5 star property looks wise 3 star level service food else.good1, resort beautiful maintained, rooms nice good size, 1 adult 2 kids room no problems, 2. pool beach beautiful clean.3, service generally excellent prompt delivery drinks room service etc. especially all-inclusive property, walked beach trays drinks/water day didnt wanted come run request, impressed.4, staff nice accomodating.bad1, beds horrible hard felt like sleeping wood.2, people staff speak english encounter problem issue frustrated.3, food european style disappointing especially kids, able things liked got tired eating stuff day day, food not bad iberostar properties not great, sit-down restaurants no better just choose from.4, mixed/tropical drinks horrible, make good mojito find.5, zero night especially kids, shows poor did not start 9:45pm late kids, easy add kid-friendly activities resort reason riu elected ping-pong table, disappointed aspect, rains forget bring dvds good books.6, reserve beach chairs pretty early, beach chairs umbrellas gone 8am.we filled review cards expressing views manager saw negative comments cards collected believe not torn, wierd reaction especially positive,  
mixed reviews accurate just returned week stay riu palace, having read reviews site prior going prepared, actually reviews accurate, good bad discriminating travelers having stayed legit 5 star hotels/resorts world, sum quickly resort 5 star property looks wise 3 star level service food else.good1, resort beautiful maintained, rooms nice good size, 1 adult 2 kids room no problems, 2. pool beach beautiful clean.3, service generally excellent prompt delivery drinks room service etc. especially all-inclusive property, walked beach trays drinks/water day didnt wanted come run request, impressed.4, staff nice accomodating.bad1, beds horrible hard felt like sleeping wood.2, people staff speak english encounter problem issue frustrated.3, food european style disappointing especially kids, able things liked got tired eating stuff day day, food not bad iberostar properties not great, sit-down restaurants no better just choose from.4, mixed/tropical drinks horrible, make good mojito find.5, zero night especially kids, shows poor did not start 9:45pm late kids, easy add kid-friendly activities resort reason riu elected ping-pong table, disappointed aspect, rains forget bring dvds good books.6, reserve beach chairs pretty early, beach chairs umbrellas gone 8am.we filled review cards expressing views manager saw negative comments cards collected believe not torn, wierd reaction especially positive,  