big disappointment booked minute stay occidental grand puna cana sept 7, resort deserted probably week travelled hurricane season, hotel services somewhat limited reflect number people staying, stayed updated rooms actually nice bathroom, did n't refurbishing plan, shower head sprayed water floor no matter positioned, days did n't bath towels did request came small hand towel 11:00 pm, floor wet lay merger towels did n't travel bathroom, poor lighting no counterspace toilet flushed luke warm shower, unless bought special club package offered additional fee 20-40 person day absolutely no service, spoke people did upgrade room service food drinks changed dramatically, looking higher star rating upgrade probably probably, remember 3rd world country standards different, lot staff tripping available club members, communication huge problem staff did n't appear speak lot english spanish no better, useless talk problem, problem, concierge building constantly begging 2 hour time share information meeting, awkward having positioned right 2nd stair landing, rained days arrived piles towels tile floor main foyer main restaurant entrance time, ceilings leaked tile floor slippery, saw quite people casts bandages reason another.we did n't starve food got pretty mundane quickly, la carte little hard schedule gals desk hours day book, 20 people sitting went really no better regular buffet.the beach nice water beautiful good variety water sports, entertaining watch couple girls having nude pictures taken photographer hotel staff monitouring, ca n't say seen family resort, did couple excursions including safari jungle catamaran ride enjoyable, favorite drinking hole steve bar coldest beer right hotel, 8 trips past 5 years mexico cuba trip puarta plata dr. far worst trip 2nd experience puarta plata.make sure bring school supplies toothbrushes safari jungle groups distribute schools directly, animal lover want donate animal societies help stray animals, local people nice really struggling tourist season swing, life sure different resort deal n't deal guess got paid,  
big disappointment booked minute stay occidental grand puna cana sept 7, resort deserted probably week travelled hurricane season, hotel services somewhat limited reflect number people staying, stayed updated rooms actually nice bathroom, did n't refurbishing plan, shower head sprayed water floor no matter positioned, days did n't bath towels did request came small hand towel 11:00 pm, floor wet lay merger towels did n't travel bathroom, poor lighting no counterspace toilet flushed luke warm shower, unless bought special club package offered additional fee 20-40 person day absolutely no service, spoke people did upgrade room service food drinks changed dramatically, looking higher star rating upgrade probably probably, remember 3rd world country standards different, lot staff tripping available club members, communication huge problem staff did n't appear speak lot english spanish no better, useless talk problem, problem, concierge building constantly begging 2 hour time share information meeting, awkward having positioned right 2nd stair landing, rained days arrived piles towels tile floor main foyer main restaurant entrance time, ceilings leaked tile floor slippery, saw quite people casts bandages reason another.we did n't starve food got pretty mundane quickly, la carte little hard schedule gals desk hours day book, 20 people sitting went really no better regular buffet.the beach nice water beautiful good variety water sports, entertaining watch couple girls having nude pictures taken photographer hotel staff monitouring, ca n't say seen family resort, did couple excursions including safari jungle catamaran ride enjoyable, favorite drinking hole steve bar coldest beer right hotel, 8 trips past 5 years mexico cuba trip puarta plata dr. far worst trip 2nd experience puarta plata.make sure bring school supplies toothbrushes safari jungle groups distribute schools directly, animal lover want donate animal societies help stray animals, local people nice really struggling tourist season swing, life sure different resort deal n't deal guess got paid,  