terrible word, hotel great location centre florence walking distance shops attractions, booked expedia pictures looked good backed good reviews experience different, public areas nice room small looked like 1920, n't mean nice way need refurb, paintwork walls chipped furniture old ca n't bathroom awful word, day left hotel 1 afternoon return room not having serviced, asked reception towels room not serviced thats got did n't old ones away, breakfast good selection continental style room small people squashed, n't recommend hotel choose florence better,  
terrible word, hotel great location centre florence walking distance shops attractions, booked expedia pictures looked good backed good reviews experience different, public areas nice room small looked like 1920, n't mean nice way need refurb, paintwork walls chipped furniture old ca n't bathroom awful word, day left hotel 1 afternoon return room not having serviced, asked reception towels room not serviced thats got did n't old ones away, breakfast good selection continental style room small people squashed, n't recommend hotel choose florence better,  