5 star service attitude family 5 3 small children usually 5 star hotels small boutique hotel dont let feel welcome booked hotel saw travel channel room good size clean bed comfy hotel older think ac just blew room love size bathroom improved toiletries, aside love place 5 star concierge 5 star attitude, asked information shuttle fishermen wharf didnt make reservation arrived lobby decided change plan hotel shuttle conciege greeted said limo reserved mind reservation, limo came 5 minute chauffer greeted introduce gave bit history place going, just looking luxury hotel plenty sf price tag mark hopkins tops chart customer service train friendly staff felt like home,  
5 star service attitude family 5 3 small children usually 5 star hotels small boutique hotel dont let feel welcome booked hotel saw travel channel room good size clean bed comfy hotel older think ac just blew room love size bathroom improved toiletries, aside love place 5 star concierge 5 star attitude, asked information shuttle fishermen wharf didnt make reservation arrived lobby decided change plan hotel shuttle conciege greeted said limo reserved mind reservation, limo came 5 minute chauffer greeted introduce gave bit history place going, just looking luxury hotel plenty sf price tag mark hopkins tops chart customer service train friendly staff felt like home,  