great location husband just returned week ilikai liked things hotel, ilikai problems urgently need addressed, sure substantive changes not back.we stayed deluxe room balcony 23rd floor, views harbor park city drop-dead gorgeous spent happy evenings balcony toasting sunset, room large lovely not fancy comfortable well-decorated big closets not hangers housekeeping brought request refrigerators plug-and-play internet separate bath shower ok toiletries abundant fluffy towels comfortable bed bountiful pillows quality linens, no bathrobes no minibar odd price point, light control good air conditioner worked perfectly, slept extremely room.i loved location ilikai bit beaten track overlooking yacht club short walk waikiki beach east ala moana park west, wonderful park conveniently located street neiman marcus, walk run bike swim surf roller-blade play tennis picnic just bask sun real hawaiians glorious diversity, loved canoe little restaurant lobby overlooking harbor, husband occupied meetings windowless rooms discovered bar convenient place excellent food friendly staff ideal lunching, staff genuinely excellent, valet parkers speedy, desk friendly efficient, concierge got reservations minute restaurant wanted eat, plus hair needed emergency attention sent paul brown salon got best color-cuts life toru yamamoto worth trip hawaii, housekeeping came promptly called requested early morning cleaning walk left spotless, room service canoe glacially slow understaffing problem learned nice waiter arrived food delicious, bartenders waitstaff canoe sarento expensive top-floor restaurant fabulous views letter perfect, bad staffing area bell desk check-in able help luggage repeated calls, bellmen assisting customers forever, finally gave decided carry bags n't luggage cart, ended dragging hauling hand, par course ilikai seldom saw bellman observed guests schlepping bags.a problem elevators totally inoperable none functioned properly, beach elevator completely dead stay, ergo regular elevators packed people wet bathing suits sweat-soaked athletic clothes, elevators stopped floor zoomed past floors selected dismay grouchy guests, got elevator n't, times doors open elevator car ominously dark, fan broken elevator floor restaurant sarento glass elevator outside building torrid city no ventilation, got time arrived sarento literally drenched sweat, not just inconvenience health hazard, no elevator repairmen scene not just signs elevators apologizing inconvenience learned long-term residents going february, compare contrast stayed seasons las vegas january elevators went repair crew hours elevator line morning, risk sounding like spoiled little princess come functioning elevators high-rise hotels not just optional amenities like bathrobes minibars necessities, getting working order cost doing business ilikai management not afford repair elevators way sell hotel somebody, learned night ordered room service wine choices not available canoe restaurant closing friday nothing restocked, asked bartender confirmed management closing canoe according did n't make profit, redecorating, bartender opinion ruse management replace long-time unionized employees cheap labor, workers invited reapply old jobs if/when restaurant reopened nobody talked expected rehired, sight long-time coworkers worked 20-plus years crying arms not ruin trip honolulu inspire avoid ilikai like plague, prospect no casual reasonably-priced restaurant hotel drink lunch, room service, did n't notice hurrying replace old room service menus canoe new menus sarento currently open dinner restaurant hotel tanaka tokyo quite expensive.worst alarms malfunctioned, night hotel 3:45 a.m. alarm sounded voice english told not worry wait instructions, worried, n't initially told guests mgm grand, got dressed went balcony spell smoke hear trucks coming, no counts, flashing blue light lobby sarento rooftop restaurant, minutes later saw glass elevator, worried, n't elevators alarm, voice japanese came emergency broadcast said um n't know said n't speak japanese, husband decided not wait longer hightailed hall emergency exit no safety lights dark alcove exit door door stairwell walked 23 flights lobby greeted harried security guard said no upstairs, learned condo owners alarms malfunctioning months not repaired management false alarms honolulu department not come ilikai unless presumably harried security guard calls phone confirms really, person burned crisp passed smoke inhalation department comes, worry wart safety issue real cost people lives, lodging choices honolulu stay hotel shows callous disregard safety guests cheaping alarms, plus management n't maintaining important alarms neglecting, electrical wiring, sprinkler,  
great location husband just returned week ilikai liked things hotel, ilikai problems urgently need addressed, sure substantive changes not back.we stayed deluxe room balcony 23rd floor, views harbor park city drop-dead gorgeous spent happy evenings balcony toasting sunset, room large lovely not fancy comfortable well-decorated big closets not hangers housekeeping brought request refrigerators plug-and-play internet separate bath shower ok toiletries abundant fluffy towels comfortable bed bountiful pillows quality linens, no bathrobes no minibar odd price point, light control good air conditioner worked perfectly, slept extremely room.i loved location ilikai bit beaten track overlooking yacht club short walk waikiki beach east ala moana park west, wonderful park conveniently located street neiman marcus, walk run bike swim surf roller-blade play tennis picnic just bask sun real hawaiians glorious diversity, loved canoe little restaurant lobby overlooking harbor, husband occupied meetings windowless rooms discovered bar convenient place excellent food friendly staff ideal lunching, staff genuinely excellent, valet parkers speedy, desk friendly efficient, concierge got reservations minute restaurant wanted eat, plus hair needed emergency attention sent paul brown salon got best color-cuts life toru yamamoto worth trip hawaii, housekeeping came promptly called requested early morning cleaning walk left spotless, room service canoe glacially slow understaffing problem learned nice waiter arrived food delicious, bartenders waitstaff canoe sarento expensive top-floor restaurant fabulous views letter perfect, bad staffing area bell desk check-in able help luggage repeated calls, bellmen assisting customers forever, finally gave decided carry bags n't luggage cart, ended dragging hauling hand, par course ilikai seldom saw bellman observed guests schlepping bags.a problem elevators totally inoperable none functioned properly, beach elevator completely dead stay, ergo regular elevators packed people wet bathing suits sweat-soaked athletic clothes, elevators stopped floor zoomed past floors selected dismay grouchy guests, got elevator n't, times doors open elevator car ominously dark, fan broken elevator floor restaurant sarento glass elevator outside building torrid city no ventilation, got time arrived sarento literally drenched sweat, not just inconvenience health hazard, no elevator repairmen scene not just signs elevators apologizing inconvenience learned long-term residents going february, compare contrast stayed seasons las vegas january elevators went repair crew hours elevator line morning, risk sounding like spoiled little princess come functioning elevators high-rise hotels not just optional amenities like bathrobes minibars necessities, getting working order cost doing business ilikai management not afford repair elevators way sell hotel somebody, learned night ordered room service wine choices not available canoe restaurant closing friday nothing restocked, asked bartender confirmed management closing canoe according did n't make profit, redecorating, bartender opinion ruse management replace long-time unionized employees cheap labor, workers invited reapply old jobs if/when restaurant reopened nobody talked expected rehired, sight long-time coworkers worked 20-plus years crying arms not ruin trip honolulu inspire avoid ilikai like plague, prospect no casual reasonably-priced restaurant hotel drink lunch, room service, did n't notice hurrying replace old room service menus canoe new menus sarento currently open dinner restaurant hotel tanaka tokyo quite expensive.worst alarms malfunctioned, night hotel 3:45 a.m. alarm sounded voice english told not worry wait instructions, worried, n't initially told guests mgm grand, got dressed went balcony spell smoke hear trucks coming, no counts, flashing blue light lobby sarento rooftop restaurant, minutes later saw glass elevator, worried, n't elevators alarm, voice japanese came emergency broadcast said um n't know said n't speak japanese, husband decided not wait longer hightailed hall emergency exit no safety lights dark alcove exit door door stairwell walked 23 flights lobby greeted harried security guard said no upstairs, learned condo owners alarms malfunctioning months not repaired management false alarms honolulu department not come ilikai unless presumably harried security guard calls phone confirms really, person burned crisp passed smoke inhalation department comes, worry wart safety issue real cost people lives, lodging choices honolulu stay hotel shows callous disregard safety guests cheaping alarms, plus management n't maintaining important alarms neglecting, electrical wiring, sprinkler,  