nightmare stay away reading great reviews decided try hotel, complete nightmare tried charge extra night despite fact manager communicated happened, receptionist rudest people met refused honor rate booked room, thank goodness printed confirmation, nasty revised rate, gave room barely fit luggage rollaway-again confirmation showed requested rollaway, pulled bait switch offered suite 75 exhausted said, disaster, pullout couch huge hole no make bed air conditioner did n't work refused believe, worn small smelled, left went fairmont treated like royalty, just goes pay,  
nightmare stay away reading great reviews decided try hotel, complete nightmare tried charge extra night despite fact manager communicated happened, receptionist rudest people met refused honor rate booked room, thank goodness printed confirmation, nasty revised rate, gave room barely fit luggage rollaway-again confirmation showed requested rollaway, pulled bait switch offered suite 75 exhausted said, disaster, pullout couch huge hole no make bed air conditioner did n't work refused believe, worn small smelled, left went fairmont treated like royalty, just goes pay,  