disappointing hotel business trip toronto arriving midnight leaving 4:00 time crucial needed place close business appointment called hotel confirm location good requested non-scented cleaning products used room room located far away elevators needed double beds, read negative reviews written hotel concerned called hotel review reservation requests assured requests met hotel short walking distance destination, arrived hotel midnight given room double bed called desk agreed change rooms rooms cleaned scented cleaning products stayed room clean bed linens best, requested wake-up room service coffee tea coordinate wake-up delightfully carried friendly staff, short walk actually gave directions ended 15 minute cab ride walked 15 minutes late appointment, desk asked stay related disappointments terms service disappointing tardiness appointment reflected poorly,  
disappointing hotel business trip toronto arriving midnight leaving 4:00 time crucial needed place close business appointment called hotel confirm location good requested non-scented cleaning products used room room located far away elevators needed double beds, read negative reviews written hotel concerned called hotel review reservation requests assured requests met hotel short walking distance destination, arrived hotel midnight given room double bed called desk agreed change rooms rooms cleaned scented cleaning products stayed room clean bed linens best, requested wake-up room service coffee tea coordinate wake-up delightfully carried friendly staff, short walk actually gave directions ended 15 minute cab ride walked 15 minutes late appointment, desk asked stay related disappointments terms service disappointing tardiness appointment reflected poorly,  