faulty towers sun not sure start hotel, just horrible faults.we stayed new year regular travellers dr definately not 5 star hotel rate 2-3star.the surroundings attractive beach lovely shows good thats it.the hotel capacity tried upgrade numerous occasions went arrived full.we long flight tired say tried check dont think room available hustle bustle going spanish, allocated room not booked no choice, fun started told bus given map told room place like maze, cases follow 30 minutes 90 minutes, walked hour trying room jumping bus, finally room opened door not impressed reading reports not expecting, bell boys bring cases hung tip not leave room given tip shown room rude decided no tip showed door, room looked room filthy mirrors dirty crawling insects door frame patio doors hand prints bathroom dirty room stunk bleach dust immediately started cleaning room tired wanted settle.when went bed night went lock patio doors lock floor thrown curtain completely wall, called maintenance waited hour fixed banging drilling, morning awoke urine smell went bathroom toilet leaked floor called maintenance fix, family england trying room telephone broken, room needed renovating informed rep morning ask wanted rooms tthen told hotel, instructed room cleaned repaired, left room dirty nothing did, rooms shabby dull dingy broken.waiting staff food shame seen miserable staff look unhappy not fault hotel need management direction right hand does not know left hand doing not cope people booked, new years day joke called let rest like let staff rest no staff moaning scrambling food disgusting left overs night, evening audience, time not member staff said hello smile, lunchtme buffett flies uncleared tables birds helping buffett dinner time buffet queing seateed no tables laid plates cleared course, traffic resort dangerous going seriously hurt soon staff way drive pathways night.time share people annoying belong hotel try makes hotel feel distrusting staff need kind uniform holiday makers tell staff timeshare people come dromes night.we good time holiday make new years eve beach party fun no way million years return melia caribe lovely hotels punta cana hotel not good value money,  
faulty towers sun not sure start hotel, just horrible faults.we stayed new year regular travellers dr definately not 5 star hotel rate 2-3star.the surroundings attractive beach lovely shows good thats it.the hotel capacity tried upgrade numerous occasions went arrived full.we long flight tired say tried check dont think room available hustle bustle going spanish, allocated room not booked no choice, fun started told bus given map told room place like maze, cases follow 30 minutes 90 minutes, walked hour trying room jumping bus, finally room opened door not impressed reading reports not expecting, bell boys bring cases hung tip not leave room given tip shown room rude decided no tip showed door, room looked room filthy mirrors dirty crawling insects door frame patio doors hand prints bathroom dirty room stunk bleach dust immediately started cleaning room tired wanted settle.when went bed night went lock patio doors lock floor thrown curtain completely wall, called maintenance waited hour fixed banging drilling, morning awoke urine smell went bathroom toilet leaked floor called maintenance fix, family england trying room telephone broken, room needed renovating informed rep morning ask wanted rooms tthen told hotel, instructed room cleaned repaired, left room dirty nothing did, rooms shabby dull dingy broken.waiting staff food shame seen miserable staff look unhappy not fault hotel need management direction right hand does not know left hand doing not cope people booked, new years day joke called let rest like let staff rest no staff moaning scrambling food disgusting left overs night, evening audience, time not member staff said hello smile, lunchtme buffett flies uncleared tables birds helping buffett dinner time buffet queing seateed no tables laid plates cleared course, traffic resort dangerous going seriously hurt soon staff way drive pathways night.time share people annoying belong hotel try makes hotel feel distrusting staff need kind uniform holiday makers tell staff timeshare people come dromes night.we good time holiday make new years eve beach party fun no way million years return melia caribe lovely hotels punta cana hotel not good value money,  