needs management makeover stayed 7 nights gardenview room booked cheapest online rate, room cleaned nicely everyday, room relatively small hotel size appearance acceptable, main problem resort lack management attention major resort features, pool whirlpool/jacuzzi fine days appeared not cleaned final days, alot sand dead bugs cloudy obviously unsanitized, wife doctor determined infection probably water quality jacuzzi/whirlpool required antibiotic treatment, week staff coverage swim bar non-existent request, day told person responsible signing out/renting small boats not no help, addition contrary prior reviews ability upgrade ended, hotel not week staff emphatically said did not rooms booked people maybe booked lowest internet rate, staff informed wedding reception saturday evening night, not entirely big deal nice touch offer courtesy guests directing stay away open courtyard telling hotel amenities not available, gated entrance feature nice no guard daylight hours drive open gate apparent alot people weekend use facilities free, beach nice actual body water anasco bay calmer open ocean rincon suffers high degree algae told local residual pollution nearby port mayaguez, water not dirty looking blue turquoise water not, recommend spending stay finer places san juan paying staying parador local group puerto rican style hotels island near boqueron using true south facing caribbean beaches, prices hotel star resort ate nice local places 10 minute drive hotel enhanced experience 1/5 1/2 prices inside hotel, management shocked periodic complaints offered no dispute resolution comment card trip end,  
needs management makeover stayed 7 nights gardenview room booked cheapest online rate, room cleaned nicely everyday, room relatively small hotel size appearance acceptable, main problem resort lack management attention major resort features, pool whirlpool/jacuzzi fine days appeared not cleaned final days, alot sand dead bugs cloudy obviously unsanitized, wife doctor determined infection probably water quality jacuzzi/whirlpool required antibiotic treatment, week staff coverage swim bar non-existent request, day told person responsible signing out/renting small boats not no help, addition contrary prior reviews ability upgrade ended, hotel not week staff emphatically said did not rooms booked people maybe booked lowest internet rate, staff informed wedding reception saturday evening night, not entirely big deal nice touch offer courtesy guests directing stay away open courtyard telling hotel amenities not available, gated entrance feature nice no guard daylight hours drive open gate apparent alot people weekend use facilities free, beach nice actual body water anasco bay calmer open ocean rincon suffers high degree algae told local residual pollution nearby port mayaguez, water not dirty looking blue turquoise water not, recommend spending stay finer places san juan paying staying parador local group puerto rican style hotels island near boqueron using true south facing caribbean beaches, prices hotel star resort ate nice local places 10 minute drive hotel enhanced experience 1/5 1/2 prices inside hotel, management shocked periodic complaints offered no dispute resolution comment card trip end,  