gem family run hotel, hotel casci wonderful hotel love deserve good customers, family run hotel clean spacious rooms run gracious friendly staff owners, paolo worked desk 10 years incredible reservation process stay, rare hotel stay left feeling treated family, breakfast staff n't make sure right drink food including cooked order soft hard boiled eggs, requests bath towels dry hair reservations museums etc. met wonderful customer service, hotel n't better location plus lift/elevator,  
gem family run hotel, hotel casci wonderful hotel love deserve good customers, family run hotel clean spacious rooms run gracious friendly staff owners, paolo worked desk 10 years incredible reservation process stay, rare hotel stay left feeling treated family, breakfast staff n't make sure right drink food including cooked order soft hard boiled eggs, requests bath towels dry hair reservations museums etc. met wonderful customer service, hotel n't better location plus lift/elevator,  