enjoyed pulitzer, friend just spent nights pulitzer using starwood points, encountered hotel treated efficiency smiles desk folks concierge doorman, friend uses walker concerned, room lobby level not need stairs, large lovely quiet clean room garden.after reading negative comments reviewers bit concerned encounter mentioned room large comfortable twin beds, not heavenly beds mentioned fine, garden turned blessing queen day room/garden offered quiet place escape crowds noise.the bathroom combination shower/tub, difficult climb tub bit slippery, difficult adjust water temperature, complaints charming hotel.we liked location, hotel not center tourist activities close anne frank house block tram stop, enjoyed neighborhood dinner nights, options restaurants shopping.the buffet breakfast hotel good 27 euros person bit expensive, plenty options eat no way sample, especially enjoyed hash brown potatoes like potato pancakes hot chocolate, service adequate staff busy not rude, liked restaurant lot tried dine dinner queen day disappoint fully booked.when needed help using pay phone bank u.s. concierge left post help, mentioned staff hotel great.i stay lot hotels traveling job, book hotel winner,  
enjoyed pulitzer, friend just spent nights pulitzer using starwood points, encountered hotel treated efficiency smiles desk folks concierge doorman, friend uses walker concerned, room lobby level not need stairs, large lovely quiet clean room garden.after reading negative comments reviewers bit concerned encounter mentioned room large comfortable twin beds, not heavenly beds mentioned fine, garden turned blessing queen day room/garden offered quiet place escape crowds noise.the bathroom combination shower/tub, difficult climb tub bit slippery, difficult adjust water temperature, complaints charming hotel.we liked location, hotel not center tourist activities close anne frank house block tram stop, enjoyed neighborhood dinner nights, options restaurants shopping.the buffet breakfast hotel good 27 euros person bit expensive, plenty options eat no way sample, especially enjoyed hash brown potatoes like potato pancakes hot chocolate, service adequate staff busy not rude, liked restaurant lot tried dine dinner queen day disappoint fully booked.when needed help using pay phone bank u.s. concierge left post help, mentioned staff hotel great.i stay lot hotels traveling job, book hotel winner,  