wallet wife stayed hotel 3 nights whilst vacation june 2007. feedback comments bookingwe booked hotelclub got reasonable rates usd 130 pn breakfast left quite excited, confirmation process smooth.check-inwe arrived late night flight delay, staff hand friendly polite processed check-in pretty quickly.roomthe bedroom comfortable size expect type hotel bathroom little bigger, bed comfortable air-conditioning worked fine, fridge small not allowing space store things purchased, room serviced late afternoon annoyed make early starts want afternoon nap prior heading evening.conciergethis huge let significantly pulled rating, requested concierge book tour weeks prior arrival day museum entrance tickets second day, confirmation emails indicating done.the day tour not booked midnight arrived, managed scramble sorted morning not impressed confirmed 3 weeks prior, managed obtain set tickets not telling no problem halfway day 1, worst bit service fees charged fee n't indicated service not provide, did not excite, pay pay pay.mealswe ate breakfast hotel reasonably priced world standards confusion caused meal voucher, think handle seemlessly hotel claiming 5-star, did n't bother meals hotel concierge experiences good restaurants located close, big fans fresh fruit fruit presented quite tasteless.business centreupon check-in informed able use business centre leisure no mention cost, horrified using internet approx hour 200 peso charge awaiting, facilities decent standard incredibly expensive.locationthis probably best thing hotel going, hotel located polanco walking distance chapultepec park including museum anthropology zoo castle good restaurants, taxi hotel airport 260 pesos did n't concierge tell way paid booked transfer touring not reflection hotel worth mentionwe booked tours addition concierge supposed book used grayline local operator, stay away, airport transfer overpriced tour did n't cover places supposed instead got dumped souvenir trap hour guide maximise kickbacks, told english primary language tour wound english speaking participants suffered that.other facilitieswe did n't use facilities hotel.overallthe hotel clean comfortable add-on costs efficiency concierge big big turnoff, not recommend not stay,  
wallet wife stayed hotel 3 nights whilst vacation june 2007. feedback comments bookingwe booked hotelclub got reasonable rates usd 130 pn breakfast left quite excited, confirmation process smooth.check-inwe arrived late night flight delay, staff hand friendly polite processed check-in pretty quickly.roomthe bedroom comfortable size expect type hotel bathroom little bigger, bed comfortable air-conditioning worked fine, fridge small not allowing space store things purchased, room serviced late afternoon annoyed make early starts want afternoon nap prior heading evening.conciergethis huge let significantly pulled rating, requested concierge book tour weeks prior arrival day museum entrance tickets second day, confirmation emails indicating done.the day tour not booked midnight arrived, managed scramble sorted morning not impressed confirmed 3 weeks prior, managed obtain set tickets not telling no problem halfway day 1, worst bit service fees charged fee n't indicated service not provide, did not excite, pay pay pay.mealswe ate breakfast hotel reasonably priced world standards confusion caused meal voucher, think handle seemlessly hotel claiming 5-star, did n't bother meals hotel concierge experiences good restaurants located close, big fans fresh fruit fruit presented quite tasteless.business centreupon check-in informed able use business centre leisure no mention cost, horrified using internet approx hour 200 peso charge awaiting, facilities decent standard incredibly expensive.locationthis probably best thing hotel going, hotel located polanco walking distance chapultepec park including museum anthropology zoo castle good restaurants, taxi hotel airport 260 pesos did n't concierge tell way paid booked transfer touring not reflection hotel worth mentionwe booked tours addition concierge supposed book used grayline local operator, stay away, airport transfer overpriced tour did n't cover places supposed instead got dumped souvenir trap hour guide maximise kickbacks, told english primary language tour wound english speaking participants suffered that.other facilitieswe did n't use facilities hotel.overallthe hotel clean comfortable add-on costs efficiency concierge big big turnoff, not recommend not stay,  