stay away, arrived paradisus punta cana resort high expectations, year stayed paradisus rivera maya mexico wonderful time, couples, couple promised vip room promised building close, room given horrible, separated room horrible smell cleaning liquids think certainly not vip, moved hour buildings far restaurant beach area, supposed located close, promised following day closer beach, claimed list room change.the day change verified list told yes, come 3 pm taken care, lo behold come not list, took 2 hours, rooms given not adequate nor close beach vip promised, hour finally received decent rooms not lot fighting arguing.take note hotel does not cater american traveler, not speak english unless answer no involves money, quick mighty dollar quick say no, cater spanish visitor.pool beachboth pool beach wonderful saving paradisus terrible rating, beach water clean blue pool warm pretty large, plenty beach chairs huts goes pool, people left drink cups pool edge pool staff did clean, towels supposed ready 8am available 10am, using towel card allotted towel, arrived ask towels 8 told uno momento favorite phrase, lying guests, asked additional towels say no, forced dirty towels towel bin returned clean towels, way able accumulate cards number towels needed, force liars just like are.grounds manicured nicetransportation need tram, not totally reliable, night got restaurant area 11pm waited 1/2 hour tram, called office told uno momento, 15 minutes called told uno momento, told medical emergency sued unless got tram immediately responded moments, forced lie.restaurants restaurants closed dinner including 3 nights row buffet restaurant opened just case, open restaurants required reservations nearly imposible limited remaining open restaurants, bad night seafood steak restaurant buffet closed night giving little choice, day hotel booked restuarants including fuego twice, went told closed week, left nothing dressing dinner, lies staff, straight answer, quality food uneven restaurant, night food good not good, not recommend japaneese chineese restaurants recommend french lamb chops seafood good shrimp appetizer steak tenderloin italian restaurants, beware service, seafood restaurant took hour soup, delivered 5 6 main courses forgotten thge main dish did not kitchen forced yelling, finally got action, totally disorganized, italian restaurant 5 6 meals delivered, time aske meal told uno momento, took 45 minutes meal arrive, generally lousy service.breakfast lunch buffets fine guess serve problems night extra towels bar restocked, terrible housekeeping, called extra towals asked people room needed insulting, note told beach towel folks bring room towels.our room bug free rooms crawling ants nothing stem ants.wake calls set clock verizon phone, day wake 15 minutes late, asked audacity say correct time, service terrible, travel year doing years worst service experienced, staff did not care guests, constantly lied went public relations desk asked newspapers arrived 1 foot desk, told no, look newspapers yes nothing, unwilling issue, way no way.i paradisus nor recommend, islands hotels choose not accept treatment, incidentally spoke citizens interestingly exact feelings, questioned just speaking knew consistent issue hotel.i not mention names uncooperative couple employees helpful saved rating terrible,  
stay away, arrived paradisus punta cana resort high expectations, year stayed paradisus rivera maya mexico wonderful time, couples, couple promised vip room promised building close, room given horrible, separated room horrible smell cleaning liquids think certainly not vip, moved hour buildings far restaurant beach area, supposed located close, promised following day closer beach, claimed list room change.the day change verified list told yes, come 3 pm taken care, lo behold come not list, took 2 hours, rooms given not adequate nor close beach vip promised, hour finally received decent rooms not lot fighting arguing.take note hotel does not cater american traveler, not speak english unless answer no involves money, quick mighty dollar quick say no, cater spanish visitor.pool beachboth pool beach wonderful saving paradisus terrible rating, beach water clean blue pool warm pretty large, plenty beach chairs huts goes pool, people left drink cups pool edge pool staff did clean, towels supposed ready 8am available 10am, using towel card allotted towel, arrived ask towels 8 told uno momento favorite phrase, lying guests, asked additional towels say no, forced dirty towels towel bin returned clean towels, way able accumulate cards number towels needed, force liars just like are.grounds manicured nicetransportation need tram, not totally reliable, night got restaurant area 11pm waited 1/2 hour tram, called office told uno momento, 15 minutes called told uno momento, told medical emergency sued unless got tram immediately responded moments, forced lie.restaurants restaurants closed dinner including 3 nights row buffet restaurant opened just case, open restaurants required reservations nearly imposible limited remaining open restaurants, bad night seafood steak restaurant buffet closed night giving little choice, day hotel booked restuarants including fuego twice, went told closed week, left nothing dressing dinner, lies staff, straight answer, quality food uneven restaurant, night food good not good, not recommend japaneese chineese restaurants recommend french lamb chops seafood good shrimp appetizer steak tenderloin italian restaurants, beware service, seafood restaurant took hour soup, delivered 5 6 main courses forgotten thge main dish did not kitchen forced yelling, finally got action, totally disorganized, italian restaurant 5 6 meals delivered, time aske meal told uno momento, took 45 minutes meal arrive, generally lousy service.breakfast lunch buffets fine guess serve problems night extra towels bar restocked, terrible housekeeping, called extra towals asked people room needed insulting, note told beach towel folks bring room towels.our room bug free rooms crawling ants nothing stem ants.wake calls set clock verizon phone, day wake 15 minutes late, asked audacity say correct time, service terrible, travel year doing years worst service experienced, staff did not care guests, constantly lied went public relations desk asked newspapers arrived 1 foot desk, told no, look newspapers yes nothing, unwilling issue, way no way.i paradisus nor recommend, islands hotels choose not accept treatment, incidentally spoke citizens interestingly exact feelings, questioned just speaking knew consistent issue hotel.i not mention names uncooperative couple employees helpful saved rating terrible,  