staff superb booked hotel 6 months ago requested high floor room view empire state building celebrating birthdays, telephoned hotel confirm request, days departure hotel sent email asking special requests confirmed original request, arrival given low floor room view wall, mirrored wardrobe doors broken n't slide.when reminded request given room said available disabled room 14th floor, partial view empire state room noisy 5am traffic start add sleep, mirror room handbasin bathroom impossible check looked going, using room confined wheelchair not able use mirror, air heating incredibly noisy not utilise night, dread think like stay new york summer.saying staff duty lovely friendly, breakfasts ok nothing special really hey free, did try free evening snack monday lasagne pretty disgusting, think money choose hotel sofitel,  
staff superb booked hotel 6 months ago requested high floor room view empire state building celebrating birthdays, telephoned hotel confirm request, days departure hotel sent email asking special requests confirmed original request, arrival given low floor room view wall, mirrored wardrobe doors broken n't slide.when reminded request given room said available disabled room 14th floor, partial view empire state room noisy 5am traffic start add sleep, mirror room handbasin bathroom impossible check looked going, using room confined wheelchair not able use mirror, air heating incredibly noisy not utilise night, dread think like stay new york summer.saying staff duty lovely friendly, breakfasts ok nothing special really hey free, did try free evening snack monday lasagne pretty disgusting, think money choose hotel sofitel,  