great place extemely helpful friendly staff booked lastminute.com chose hotel reading reviews site, hotel great value money, room wireless internet did crash night extremely useful, room comfortable breakfast good.more importantly lastminute.com cancelled room arrived assured not common occurrence probably use hotel reception staff fantastic extremely helpful patient struggles trying sort, basis hotel marks said great value money, right station convenient getting region trains tour buses city, opportunity visit beautiful city florence probably stay, ca n't say,  
great place extemely helpful friendly staff booked lastminute.com chose hotel reading reviews site, hotel great value money, room wireless internet did crash night extremely useful, room comfortable breakfast good.more importantly lastminute.com cancelled room arrived assured not common occurrence probably use hotel reception staff fantastic extremely helpful patient struggles trying sort, basis hotel marks said great value money, right station convenient getting region trains tour buses city, opportunity visit beautiful city florence probably stay, ca n't say,  