horrible stay ritz husband travel extensively thought fun spend anniversary weekend ritz, stayed numerous ritz carltons did not come close service normally defines hotel chain, checked told booked room online not guaranteed king bed stated reservation confirmation, man desk instead told room 2 queens, room 2 double beds, mind knew anniversary, called desk instead spoke told fact did king room available, completely lied man desk 5 minutes earlier, husband parents champagne sent room, n't called ask liked surprise, called asked ritz surprise stated n't record laws paid day, finally 30 minutes leave dinner finally record order, refer hotel faux ritz carlton,  
horrible stay ritz husband travel extensively thought fun spend anniversary weekend ritz, stayed numerous ritz carltons did not come close service normally defines hotel chain, checked told booked room online not guaranteed king bed stated reservation confirmation, man desk instead told room 2 queens, room 2 double beds, mind knew anniversary, called desk instead spoke told fact did king room available, completely lied man desk 5 minutes earlier, husband parents champagne sent room, n't called ask liked surprise, called asked ritz surprise stated n't record laws paid day, finally 30 minutes leave dinner finally record order, refer hotel faux ritz carlton,  