horrible customer service went new orleans weekend friends, new orleans great hotel awful.__Ç arrived rooms reserved good thing confirmation number, second room informed people waiting looking need line wanted checked second room.__Ç package gave 50 parking hotel arrived no longer parking ended paying times parking ramp street__Ç rooms reserved smelled like smoke rooms wet spot floor smelled like gone bathroom.__Ç package offered free harbor cruise asked cruise times none hotel clerks idea advantage cruise, time told no idea advantage cruise handed sheet month__Ç_é_ package offering cruise new package.this hotel horrible customer service not clean, vacation new orleans you__Ç_éêl love don__Ç_é_ stay royal saint charles,  
horrible customer service went new orleans weekend friends, new orleans great hotel awful.__Ç arrived rooms reserved good thing confirmation number, second room informed people waiting looking need line wanted checked second room.__Ç package gave 50 parking hotel arrived no longer parking ended paying times parking ramp street__Ç rooms reserved smelled like smoke rooms wet spot floor smelled like gone bathroom.__Ç package offered free harbor cruise asked cruise times none hotel clerks idea advantage cruise, time told no idea advantage cruise handed sheet month__Ç_é_ package offering cruise new package.this hotel horrible customer service not clean, vacation new orleans you__Ç_éêl love don__Ç_é_ stay royal saint charles,  