terrible service food way expensive offered, beautiful location no way viewed 2/3 star resort, rooms nothing like luxurious advertised stayed 1 lounge chair balcony asked told restricted 1, no plug bath despite requests provided furniture tired walls, concierge/butler service joke, price paid expected lot service requests chased occasions took 45 minutes ice delivered 2 occasions, food expensive poor quality las casitas thank goodness good local restaurants outside resort service restaurants lacking respects staff appeared untrained demotivated disinterested management handled concerns borderline disinterest, whilst sadly frequently heard customers complaining slow poor service poor food quality, not location checked night despite complaints did not better rest stay.reluctant try spa reasons chose particular resort bearing mind bad service experienced fear costly disappointment,  
terrible service food way expensive offered, beautiful location no way viewed 2/3 star resort, rooms nothing like luxurious advertised stayed 1 lounge chair balcony asked told restricted 1, no plug bath despite requests provided furniture tired walls, concierge/butler service joke, price paid expected lot service requests chased occasions took 45 minutes ice delivered 2 occasions, food expensive poor quality las casitas thank goodness good local restaurants outside resort service restaurants lacking respects staff appeared untrained demotivated disinterested management handled concerns borderline disinterest, whilst sadly frequently heard customers complaining slow poor service poor food quality, not location checked night despite complaints did not better rest stay.reluctant try spa reasons chose particular resort bearing mind bad service experienced fear costly disappointment,  