stranded hilton metropole stayed hilton metropole 5 days recent trip florence left earlier planned hotel unsatisfactory, hotel located deserted field way outside florence technically outside city limits, hilton van downtown florence runs 8pm means wish stay florence night prepared pay cab ride public bus, rush hour van ride 45 minutes, additionally staff metropole extremely incompetent tried charge using hilton points, hotel luxurious cares stuck way suburbs, modern luxuries downright frustrating make calls figure use shower lights,  
stranded hilton metropole stayed hilton metropole 5 days recent trip florence left earlier planned hotel unsatisfactory, hotel located deserted field way outside florence technically outside city limits, hilton van downtown florence runs 8pm means wish stay florence night prepared pay cab ride public bus, rush hour van ride 45 minutes, additionally staff metropole extremely incompetent tried charge using hilton points, hotel luxurious cares stuck way suburbs, modern luxuries downright frustrating make calls figure use shower lights,  