like run-down westin definitely agree reviewers wrote pulitzer not luxury collection standards, booked hotel starwood preferred guest program received night free points, points corporate rate supposed pay 800 euros 5 night stay reasonable.when arrived received treatment desk previous reviewers trouble deciphering reservations booked starwood agent wait 5 hours room arrived 9:00 a.m. imagine typical american travelers overnight flights option generally disorganized not cordial not rude, desk clerk finally got told received complimentary upgrade nights include breakfast reservations included did not room spacious european standards canal-front room, clean bright, bathroom small shower/bathtub combo single sink pretty did great water pressure, air conditioner worked sometimes-warm august days, tv older no flat panels, furniture nice shabby scratched dented, canal perks hear people walking talking shouting laughing wee hours, ear plugs helped problem, fairly major renovations floor not notified arriving check, painting walls outside room replacing carpet, heard banging day, luxury hotels avoid booking rooms sort renovation warn guests not pulitzer, services food offered hotel expensive, internet 20/day tours offered concierge desk topped 200 euros breakfast great n't spend extra 75 euros night include price room seemingly differentiator regular room executive, did spend 38 euros pp 1.5 hour ride lovely canal boat great not family baby showed late stroller displaced passengers, check-out not reconciled starwood reservations charging free upgrade received check-in, bring charged extra 400 euros stay, able negotiate just 125 euros finally gave, time home leave pulitzer,  
like run-down westin definitely agree reviewers wrote pulitzer not luxury collection standards, booked hotel starwood preferred guest program received night free points, points corporate rate supposed pay 800 euros 5 night stay reasonable.when arrived received treatment desk previous reviewers trouble deciphering reservations booked starwood agent wait 5 hours room arrived 9:00 a.m. imagine typical american travelers overnight flights option generally disorganized not cordial not rude, desk clerk finally got told received complimentary upgrade nights include breakfast reservations included did not room spacious european standards canal-front room, clean bright, bathroom small shower/bathtub combo single sink pretty did great water pressure, air conditioner worked sometimes-warm august days, tv older no flat panels, furniture nice shabby scratched dented, canal perks hear people walking talking shouting laughing wee hours, ear plugs helped problem, fairly major renovations floor not notified arriving check, painting walls outside room replacing carpet, heard banging day, luxury hotels avoid booking rooms sort renovation warn guests not pulitzer, services food offered hotel expensive, internet 20/day tours offered concierge desk topped 200 euros breakfast great n't spend extra 75 euros night include price room seemingly differentiator regular room executive, did spend 38 euros pp 1.5 hour ride lovely canal boat great not family baby showed late stroller displaced passengers, check-out not reconciled starwood reservations charging free upgrade received check-in, bring charged extra 400 euros stay, able negotiate just 125 euros finally gave, time home leave pulitzer,  