busy not service stayed hotel 3 nights.location central.caters tour groups.check dismal not understand cheap labour not seperate check-in check lines wait 45 minutes.staff busy helpful lot residents.once not trained staff standing around.rooms clean bed comfortable.after hongkong novotel citygate severely disappointed service.good buffet breakfast,  
busy not service stayed hotel 3 nights.location central.caters tour groups.check dismal not understand cheap labour not seperate check-in check lines wait 45 minutes.staff busy helpful lot residents.once not trained staff standing around.rooms clean bed comfortable.after hongkong novotel citygate severely disappointed service.good buffet breakfast,  