family florence family kids aged 8 13 16 decided visit florence couple days march wanted stay hotel excellent location, hours research chose westin excelsior excellent reviews reasonable relative price luxury hotel, not disappointed.upon arriving hotel erlier check-in time greeted warmly reception desk shown beautiful connecting rooms overlooking arno river complete balconies, rooms upgraded free nice no-one wanted leave right away sights florence.the rooms bathrooms largest seen italy beautifully furnished maintained, public spaces hotel attractive theyshould turn volume music lobby.the hotel restaurant overcharged breakfast morning room service average breakfast morning definitely room improvement, desk charge copy services 100 mistake, took word incorrect removed promptly clearly sloppy mistake.there groups stay hotel adds bit noise commotion expected large hotels one.the location good easy stroll center florence nice close bridge arno nice family non-touristy restaurants, concierge desk extremely helpful arranging train tickets rome recommending reserving dinner locations, english good polite.if family wants quiet intimate hotel florence probably not choice, want beautiful big hotel great rooms spot,  
family florence family kids aged 8 13 16 decided visit florence couple days march wanted stay hotel excellent location, hours research chose westin excelsior excellent reviews reasonable relative price luxury hotel, not disappointed.upon arriving hotel erlier check-in time greeted warmly reception desk shown beautiful connecting rooms overlooking arno river complete balconies, rooms upgraded free nice no-one wanted leave right away sights florence.the rooms bathrooms largest seen italy beautifully furnished maintained, public spaces hotel attractive theyshould turn volume music lobby.the hotel restaurant overcharged breakfast morning room service average breakfast morning definitely room improvement, desk charge copy services 100 mistake, took word incorrect removed promptly clearly sloppy mistake.there groups stay hotel adds bit noise commotion expected large hotels one.the location good easy stroll center florence nice close bridge arno nice family non-touristy restaurants, concierge desk extremely helpful arranging train tickets rome recommending reserving dinner locations, english good polite.if family wants quiet intimate hotel florence probably not choice, want beautiful big hotel great rooms spot,  