just recently got resort, start arrived took desk hour check, rooms ok nothing special, beach nice, resort overall ok. food drinks nothing great, service slow desk people unprofessional rude, problem rain flooding room night, asked our1st floor room changed 11:00am said yes come 3:00 check time, sitting lobby wet 4 hours went fromt desk 3:00 told no rooms flooding smelly room, not wait 2 hours new room, ordeal spoke 6 7 workers no help stood talking spanish laughing thinking big joke, not resort punta cana, i'lll stick mexico know treat americans right,  
just recently got resort, start arrived took desk hour check, rooms ok nothing special, beach nice, resort overall ok. food drinks nothing great, service slow desk people unprofessional rude, problem rain flooding room night, asked our1st floor room changed 11:00am said yes come 3:00 check time, sitting lobby wet 4 hours went fromt desk 3:00 told no rooms flooding smelly room, not wait 2 hours new room, ordeal spoke 6 7 workers no help stood talking spanish laughing thinking big joke, not resort punta cana, i'lll stick mexico know treat americans right,  