sour singapore elizabeth hotel failed provide room booked, state wife happy transfers airport breakfast provided hotel rooms booked paid travel agent end 2006 did not align room given, arrived hotel directed room entered room discovered room not serviced previous guests left towels strewn room bed sheets not replaced, immediately went foyer informed staff condition room, mentioned required non smoking room informed not available, checking available rooms wife offered non smoking room single beds promise room queen size bed available following day, reluctantly agreed just flown paris heathrow extremely tired, following day sightseeing shopping returned hotel 6.00pm expecting transferred non smoking room queen size bed promised, offered non smoking room single beds required wait hour room serviced compensation soft drink, night adjacent room locked door room adjacent room occupied smokers strong smell cigarette smoke coming door room compounding problems, treatment hotel singapore left feelings discontent not consider staying elizabeth hotel future,  
sour singapore elizabeth hotel failed provide room booked, state wife happy transfers airport breakfast provided hotel rooms booked paid travel agent end 2006 did not align room given, arrived hotel directed room entered room discovered room not serviced previous guests left towels strewn room bed sheets not replaced, immediately went foyer informed staff condition room, mentioned required non smoking room informed not available, checking available rooms wife offered non smoking room single beds promise room queen size bed available following day, reluctantly agreed just flown paris heathrow extremely tired, following day sightseeing shopping returned hotel 6.00pm expecting transferred non smoking room queen size bed promised, offered non smoking room single beds required wait hour room serviced compensation soft drink, night adjacent room locked door room adjacent room occupied smokers strong smell cigarette smoke coming door room compounding problems, treatment hotel singapore left feelings discontent not consider staying elizabeth hotel future,  