good stay better just got nights city inn good time hotel lacking check-in bit disaster no idea rate booked online autumn preview breakfast champagne arrival late check-out booked directly hotels website, careful explaining received expecting extra drinks vouchers appreciated millbank lounge confusion payment checked booking paid advance rate persons debit card no problem trip birthday present, turns rate not pre-paid pay not problem turns problem, just irratating specifically checked oh well.the room amazing really spacious great views 11th floor no complaints, modern clean room better stayed london.location area great safe minutes walk thames, westminster tube 10 mins walk away lovely route, enjoy exploring walking location not ideal want tube bit closer added convenience.the staff breakfast friendly disorganised management chaotic, disorganisation apparent stay member staff friendly not knowledgeable trained area improved.overall did really enjoy city inn little negative, hotel lovely location good quiet, staff better managed/trained think hotel better, price great place stay london,  
good stay better just got nights city inn good time hotel lacking check-in bit disaster no idea rate booked online autumn preview breakfast champagne arrival late check-out booked directly hotels website, careful explaining received expecting extra drinks vouchers appreciated millbank lounge confusion payment checked booking paid advance rate persons debit card no problem trip birthday present, turns rate not pre-paid pay not problem turns problem, just irratating specifically checked oh well.the room amazing really spacious great views 11th floor no complaints, modern clean room better stayed london.location area great safe minutes walk thames, westminster tube 10 mins walk away lovely route, enjoy exploring walking location not ideal want tube bit closer added convenience.the staff breakfast friendly disorganised management chaotic, disorganisation apparent stay member staff friendly not knowledgeable trained area improved.overall did really enjoy city inn little negative, hotel lovely location good quiet, staff better managed/trained think hotel better, price great place stay london,  