shame shame, hotel good potential miss service level aspects ok location impressive entrance areas reception staff bounce questions pityfully small bedrooms claustrophobic ditto en suites faded carpets stained walls bathroom extractors dont work advance email requests ignored week mini twin room comparing walk proven excessive, terrific holiday florence marks hotel, say like 2 lower 3 star employed manager eye 3 star, dissapointed significantly choose not stay better hotels nearer town,  
shame shame, hotel good potential miss service level aspects ok location impressive entrance areas reception staff bounce questions pityfully small bedrooms claustrophobic ditto en suites faded carpets stained walls bathroom extractors dont work advance email requests ignored week mini twin room comparing walk proven excessive, terrific holiday florence marks hotel, say like 2 lower 3 star employed manager eye 3 star, dissapointed significantly choose not stay better hotels nearer town,  