horrible experience updated boyfriend celebrated birthday city, primarily chose hotel based ratings location, highly disappointed service cleanliness hotel, upgraded room guaranteed room 15th floor, course 15th floor no rooms available, said room not clean, comforter black stains bathroom door looked like chewed dog toilet leaking night shower drain loose, bed ridiculously uncomfortable, morning decided check using automated check television, smooth service unavailable__Ç, desk confirm fact checked, weren__Ç_é_ leaving city later afternoon thought we__Ç_éö leave bags bell desk, no time waited, minutes later asked registration desk said, minutes later nothing, ask concierge employees busy deciding restaurant best dim sum, 25 minutes waiting finally showed not surprisingly gave horrible service, returned hotel pick bags nice gentleman helped, far positive experience, oh plus floor length window pretty nice,  
horrible experience updated boyfriend celebrated birthday city, primarily chose hotel based ratings location, highly disappointed service cleanliness hotel, upgraded room guaranteed room 15th floor, course 15th floor no rooms available, said room not clean, comforter black stains bathroom door looked like chewed dog toilet leaking night shower drain loose, bed ridiculously uncomfortable, morning decided check using automated check television, smooth service unavailable__Ç, desk confirm fact checked, weren__Ç_é_ leaving city later afternoon thought we__Ç_éö leave bags bell desk, no time waited, minutes later asked registration desk said, minutes later nothing, ask concierge employees busy deciding restaurant best dim sum, 25 minutes waiting finally showed not surprisingly gave horrible service, returned hotel pick bags nice gentleman helped, far positive experience, oh plus floor length window pretty nice,  