overrated london nyc arrival london nyc appeared modern glossy contemporary hotel expecting, service helpfulness staff short supply, course 7 day stay bookings able eat evening meal hotels gordon ramsey maze restaurant unless wanted eat 5.30pm occassion, did not expect eat evening, meal able book 9.30 pm 5th day arrival restaurant told table not ready, sitting bar 25 mins ask table ready, seated 10 mins menu wine list presented, despite 9.30pm reservation ordered meal 10.30pm, dress code not adhered people ate jeans trainers spoiled ambience, afternoon tea hotel occassion amazed charged 35 half dozen mini-cakes half dozen mini-savouries pot tea coffee, suite hotel blandly decorated not comfortable, lighting bedroom abysmal, did n't light select clothes hanging rail properly, no wardrobe room look untidy, ordered room service couple times coffe no facilities suite delivery cost gratuity added room service guys hung tip time, overall think hotel relies fact ramsey restaurant tag unfortunately does not live hype,  
overrated london nyc arrival london nyc appeared modern glossy contemporary hotel expecting, service helpfulness staff short supply, course 7 day stay bookings able eat evening meal hotels gordon ramsey maze restaurant unless wanted eat 5.30pm occassion, did not expect eat evening, meal able book 9.30 pm 5th day arrival restaurant told table not ready, sitting bar 25 mins ask table ready, seated 10 mins menu wine list presented, despite 9.30pm reservation ordered meal 10.30pm, dress code not adhered people ate jeans trainers spoiled ambience, afternoon tea hotel occassion amazed charged 35 half dozen mini-cakes half dozen mini-savouries pot tea coffee, suite hotel blandly decorated not comfortable, lighting bedroom abysmal, did n't light select clothes hanging rail properly, no wardrobe room look untidy, ordered room service couple times coffe no facilities suite delivery cost gratuity added room service guys hung tip time, overall think hotel relies fact ramsey restaurant tag unfortunately does not live hype,  