no longer class hotel especially staff service, stayed week april 7-14 truly disappointed, room beautiful view ocean terrible disrepair, stayed junior suite, outside door 3-4 ft crack center sunlight came noisy noise filtered, bathroom flooded overflow toilet room, shower head broken mirror bathroom replaced long ago reflective backing separating, air conditioner thermostat did not work freezing sweating depending turned regulate, difficult 3 small tiny towels day supposed nightly turn service fresh towels, turn service night called concierge ask supposed service no thing excellent, certainly not class service hotel, hotel totally staffed, took 15 minutes got water poured table coffee poured, nuts breakfast lunch buffet, stocked mini bar room 1 bottle water 2 pepsi 1 beer, supposed refilled daily unless called housekeeping daily not, 1 kind beer island local brand called presidente lousy, drinks tasted strange not premium, table wine bad 2 sips orded wine rest week, tasted like vinegar, buy better wine ranged 25 100 bottle.the food average food restaurant different sauce, vegetables brocolli carrots week, service restaurants slow waiters trainees.the beach lovely surf rough, impossible really kind water sport definitely rough boating, sand way not white like say brochures..its yellow, beautiful pounding surf, good swimmer body surf boogie board, walk quarter mile nice calm cove swim did daily, ocean beautiful turquoise blue warm.inspite disappointments relaxing week certainly not worth money, certainly not 6 apple anymore not worth extra 1200 person.on day signed helicopter excursion tour booked hotel apple representative, tour island dropped airport flight home, trip forget quote desk, make long story short helicopter ride showed hour half late, missed flight home, apple hotel 2 1/2 hours away staying no flights punta cana days, cheaper hotel la romana rated 5 apple, hotel not nice look service food 100 better, feel like threw 2000 dollars window,  
no longer class hotel especially staff service, stayed week april 7-14 truly disappointed, room beautiful view ocean terrible disrepair, stayed junior suite, outside door 3-4 ft crack center sunlight came noisy noise filtered, bathroom flooded overflow toilet room, shower head broken mirror bathroom replaced long ago reflective backing separating, air conditioner thermostat did not work freezing sweating depending turned regulate, difficult 3 small tiny towels day supposed nightly turn service fresh towels, turn service night called concierge ask supposed service no thing excellent, certainly not class service hotel, hotel totally staffed, took 15 minutes got water poured table coffee poured, nuts breakfast lunch buffet, stocked mini bar room 1 bottle water 2 pepsi 1 beer, supposed refilled daily unless called housekeeping daily not, 1 kind beer island local brand called presidente lousy, drinks tasted strange not premium, table wine bad 2 sips orded wine rest week, tasted like vinegar, buy better wine ranged 25 100 bottle.the food average food restaurant different sauce, vegetables brocolli carrots week, service restaurants slow waiters trainees.the beach lovely surf rough, impossible really kind water sport definitely rough boating, sand way not white like say brochures..its yellow, beautiful pounding surf, good swimmer body surf boogie board, walk quarter mile nice calm cove swim did daily, ocean beautiful turquoise blue warm.inspite disappointments relaxing week certainly not worth money, certainly not 6 apple anymore not worth extra 1200 person.on day signed helicopter excursion tour booked hotel apple representative, tour island dropped airport flight home, trip forget quote desk, make long story short helicopter ride showed hour half late, missed flight home, apple hotel 2 1/2 hours away staying no flights punta cana days, cheaper hotel la romana rated 5 apple, hotel not nice look service food 100 better, feel like threw 2000 dollars window,  