extremely dissatisfied trip puerto rico great hotel, diamond palace hotel casino absolutely far worst hotel stayed, guess 89 night paid probably reason horrible, guess saying true say pay, check-in hotel staff failed inform certain money charge card hold case like damage room charges applied, booked hotels.com confirmation received didnt say sort, supposedly supposed hold 200 apparently incompetent staff member charged debit card 550 error, really damper spending vacation did n't know deducted till day took money atm noticed overdraft account, did squared away hotel not satisfied manner handled, no apology given deserved nor type consideration inconvenience showed manager, just shrugged like taking precious time, didnt cover overdraft fees incurred incompetent error, truly not recommend hotel,  
extremely dissatisfied trip puerto rico great hotel, diamond palace hotel casino absolutely far worst hotel stayed, guess 89 night paid probably reason horrible, guess saying true say pay, check-in hotel staff failed inform certain money charge card hold case like damage room charges applied, booked hotels.com confirmation received didnt say sort, supposedly supposed hold 200 apparently incompetent staff member charged debit card 550 error, really damper spending vacation did n't know deducted till day took money atm noticed overdraft account, did squared away hotel not satisfied manner handled, no apology given deserved nor type consideration inconvenience showed manager, just shrugged like taking precious time, didnt cover overdraft fees incurred incompetent error, truly not recommend hotel,  