just ok tough review post generally francesco amazing person tries best run great hotel, great helping way hate bad review.however problems stay, things simply flukes toilets not working, not dwell issues things francesco not, plus gave discount stay problems.what improve little things, example non-smoking hotel lobby smelled smoke, bed extremely hard sheets towels fairly low quality, not looking particularly nice did not spend time hotel not looking american-style accommodation, just not comfortable stay, location great francesco really friendly helpful, overall comfortable place stayed italy,  
just ok tough review post generally francesco amazing person tries best run great hotel, great helping way hate bad review.however problems stay, things simply flukes toilets not working, not dwell issues things francesco not, plus gave discount stay problems.what improve little things, example non-smoking hotel lobby smelled smoke, bed extremely hard sheets towels fairly low quality, not looking particularly nice did not spend time hotel not looking american-style accommodation, just not comfortable stay, location great francesco really friendly helpful, overall comfortable place stayed italy,  