disappointing review company website photos led believe 5 star outfit, having stayed quay west sydney week bedroom harbour view apartment far reality, despite numerous positive feedback trip advisor surprised poor experience serviced apartment, positives harbour view excellent proximity hotspots close rocks circular quay negatives extremely poor concierge service not helpful times rude housekeeping no attention times missed cleaning bathrooms, old basic furnishings not quality hotel standard stains sofas cushions mediocre room decor ordinary basic bathroom stains shower old ripped towels poor air conditioning hot cold expensive 5 star cost 3 star establishment view small scale operation asked settle stay check date indicates low level operation summary merely looking view convenience n't care ok place base sydney vacation, traveled bit used hotel standard high service levels disappointed, future make sure stick household names certainly not staying,  
disappointing review company website photos led believe 5 star outfit, having stayed quay west sydney week bedroom harbour view apartment far reality, despite numerous positive feedback trip advisor surprised poor experience serviced apartment, positives harbour view excellent proximity hotspots close rocks circular quay negatives extremely poor concierge service not helpful times rude housekeeping no attention times missed cleaning bathrooms, old basic furnishings not quality hotel standard stains sofas cushions mediocre room decor ordinary basic bathroom stains shower old ripped towels poor air conditioning hot cold expensive 5 star cost 3 star establishment view small scale operation asked settle stay check date indicates low level operation summary merely looking view convenience n't care ok place base sydney vacation, traveled bit used hotel standard high service levels disappointed, future make sure stick household names certainly not staying,  