disappointed arranging anticipated girl weekend friend escape children excited sleeping night, children want enjoy hip places cool design stay boring run-of-the hotel opted ace hotel digs, order ensure maximum uninterrupted sleep booked separate rooms, arrival hotel informed hotel mix-up online reservation room small queen-sized bed supposedly deluxe room, normally suck accept just simple mistake time really annoyed, irritation partially attributed overall nonchalant attitude uber-cool reception person did n't really attempt compensate slightly lower rate room, fact checked reservation printed sheet refused let look friend asked wanting cross-reference information sheet written reservation, strange appeared mistake did n't want admit quick blame online booking, inference fault booking online, add insult injury told shelling small fortune parking lot street parking reduced rate lot not easily marked, room dingy not charming photos web-site suggest, did couple rooms walking corridors looked lot better room did.anyway aside great location decently priced overall experience just n't impressive, days later received email hotel thanking staying hope enjoyed stay responded email outlining frustrations accomodation, not like time really needed air dissatisfaction, hotel manager replied apologetic email offered discount later night stay redeemed 1st 2008. like positive response negative experience planned return hotel husband romantic away, so-called compensatory offer acknowledged, multiple attempts contact manager specific date weekend messages nothing, did not return messages, n't know happened no reply, guess hotel does n't need business experience isolated case, event not planning stay ace time soon,  
disappointed arranging anticipated girl weekend friend escape children excited sleeping night, children want enjoy hip places cool design stay boring run-of-the hotel opted ace hotel digs, order ensure maximum uninterrupted sleep booked separate rooms, arrival hotel informed hotel mix-up online reservation room small queen-sized bed supposedly deluxe room, normally suck accept just simple mistake time really annoyed, irritation partially attributed overall nonchalant attitude uber-cool reception person did n't really attempt compensate slightly lower rate room, fact checked reservation printed sheet refused let look friend asked wanting cross-reference information sheet written reservation, strange appeared mistake did n't want admit quick blame online booking, inference fault booking online, add insult injury told shelling small fortune parking lot street parking reduced rate lot not easily marked, room dingy not charming photos web-site suggest, did couple rooms walking corridors looked lot better room did.anyway aside great location decently priced overall experience just n't impressive, days later received email hotel thanking staying hope enjoyed stay responded email outlining frustrations accomodation, not like time really needed air dissatisfaction, hotel manager replied apologetic email offered discount later night stay redeemed 1st 2008. like positive response negative experience planned return hotel husband romantic away, so-called compensatory offer acknowledged, multiple attempts contact manager specific date weekend messages nothing, did not return messages, n't know happened no reply, guess hotel does n't need business experience isolated case, event not planning stay ace time soon,  