outstanding service reason positive reviews hotel comes outstanding personal service, went family trip beijing mother grandmother 5 nights impressed personal attention aspect hotel stay transportation dining room preference personal doctor house promptly arranged grandmother bit weather, special tribute needs frank leo jackie concierge lisa room services reservations dept providing attentive personalized service, really went stay pleasant memoriable, definitely recommend hotel plans beijing,  
outstanding service reason positive reviews hotel comes outstanding personal service, went family trip beijing mother grandmother 5 nights impressed personal attention aspect hotel stay transportation dining room preference personal doctor house promptly arranged grandmother bit weather, special tribute needs frank leo jackie concierge lisa room services reservations dept providing attentive personalized service, really went stay pleasant memoriable, definitely recommend hotel plans beijing,  