just came home sirenis tropical punta cana, worst resort stayed, moment got bus evident staff extremely disorganized, no direction given arrival room not ready finally told ready walked room walk complete mess dirty towels floor un-made beds clearly not ready, service terrible majority staff rude say not helpful, arrogant felt like bothering everytime asked drink bar drink did come usually not ordered, food average atmosphere restaurants cafeteria style, no entertainment audience interactive style karoke outdoor theatres, definitly not place n't kids felt disney world staff answer basic questions resort activities basically left wonder trying figure 80 percent staff n't speak english n't really try, absolutely not recommend resort maybe kids tolerance poor service no entertainment evenings,  
just came home sirenis tropical punta cana, worst resort stayed, moment got bus evident staff extremely disorganized, no direction given arrival room not ready finally told ready walked room walk complete mess dirty towels floor un-made beds clearly not ready, service terrible majority staff rude say not helpful, arrogant felt like bothering everytime asked drink bar drink did come usually not ordered, food average atmosphere restaurants cafeteria style, no entertainment audience interactive style karoke outdoor theatres, definitly not place n't kids felt disney world staff answer basic questions resort activities basically left wonder trying figure 80 percent staff n't speak english n't really try, absolutely not recommend resort maybe kids tolerance poor service no entertainment evenings,  