service slower public transport star prices 1 star service, ate restaurant choosing 7 course degustation, wait 20 minutes course arrive, coffee took long, no attempt improve commented half-way 3 1/2 hour ordeal, excuse busy fully booked, not acceptable reason, honestly food nothing worth waiting, spoken experience, did politely feedback letter not received reply, conclusion not iota customer service,  
service slower public transport star prices 1 star service, ate restaurant choosing 7 course degustation, wait 20 minutes course arrive, coffee took long, no attempt improve commented half-way 3 1/2 hour ordeal, excuse busy fully booked, not acceptable reason, honestly food nothing worth waiting, spoken experience, did politely feedback letter not received reply, conclusion not iota customer service,  