doublebooking fiasco nice polite staff probably not position write review hotel beause did not stay doublebooking fiasco owl staff make moving hotel street liedse, got unhappy heard news receptionist, not nice person travelled way london dragging suitcases way hotel told ca n't stay, receptionist polite truly sorry doublebooking fiasco hotel.nl website bug sort glitch website let reserve owl room actually overbooked, normally not nice person encountering situation like, way receptionist apology fair efficient choice alternative hotel forgive terrible mistake booking wanted owl credit ability damage control care customers, course really cared n't online glitch, think compensated way handled mistake accident,  
doublebooking fiasco nice polite staff probably not position write review hotel beause did not stay doublebooking fiasco owl staff make moving hotel street liedse, got unhappy heard news receptionist, not nice person travelled way london dragging suitcases way hotel told ca n't stay, receptionist polite truly sorry doublebooking fiasco hotel.nl website bug sort glitch website let reserve owl room actually overbooked, normally not nice person encountering situation like, way receptionist apology fair efficient choice alternative hotel forgive terrible mistake booking wanted owl credit ability damage control care customers, course really cared n't online glitch, think compensated way handled mistake accident,  