wrongfully charged room cancelled early fully refundable reservation stay hotel pulitzer travel agent travel agent cancel reservation couple months arrival date better deal, travel agent promptly cancelled reservation pulitzer charged refused credit despite fact provide no documentation explain position, not months later credit card company resolved matter favor, shocked way matter mishandled hotel,  
wrongfully charged room cancelled early fully refundable reservation stay hotel pulitzer travel agent travel agent cancel reservation couple months arrival date better deal, travel agent promptly cancelled reservation pulitzer charged refused credit despite fact provide no documentation explain position, not months later credit card company resolved matter favor, shocked way matter mishandled hotel,  