sorry ca n't recommend friends family spent week hotel splendid etoile late july, chose hotel based fabulous location positive ta reviews, reservations line hotel staff acommodating pleasant email, request room view arc granted given lovely corner room updated marble bathroom, hotel plain charmless rooms well-soundproofed pretty location fantastic quite comfortable stay, sadly not recommend hotel, desk staff not uniformly pleasant helpful, speak high school/college french speak excellent english certainly not language issue.we happy recommend hotel not extremely unpleasant incident, airconditioning room not functioning properly startled afternoon sopping wet rug beneath ceiling unit apparently dripping condensation, moisture great unit dripped water adjacent closet husbands clothes stacked shelf, clothes soaked, poorly functioning airconditioner certainly not reason unhappy hotel happened, husband took wet clothes desk explain situation, requested clothes cleaned come look unit, nice young man saw soaked carpet sent repairman shortly, sunday repairman not professional did nothing repair unit, monday breakfasting downstairs day manager approached table, told according repairman nothing wrong airconditioning unit wanted clothes cleaned pay, husband flabbergasted, honest people think creating elaborate scam clothes cleaned, took manager room saw wet rug visible water drips wall, opportunity offer heartfelt apology came, insisted reasonable policy assume worst guests just morning guests run 80 euros mini-bar, explained surprised things people laundry done.i behavior unprofessional simply unkind, naive thought people went hospitality business genuinely like serving public, particular manager not like job let people.although ca n't recommend hotel reason strong points, stay n't expect pleasant professional treatment desk staff,  
sorry ca n't recommend friends family spent week hotel splendid etoile late july, chose hotel based fabulous location positive ta reviews, reservations line hotel staff acommodating pleasant email, request room view arc granted given lovely corner room updated marble bathroom, hotel plain charmless rooms well-soundproofed pretty location fantastic quite comfortable stay, sadly not recommend hotel, desk staff not uniformly pleasant helpful, speak high school/college french speak excellent english certainly not language issue.we happy recommend hotel not extremely unpleasant incident, airconditioning room not functioning properly startled afternoon sopping wet rug beneath ceiling unit apparently dripping condensation, moisture great unit dripped water adjacent closet husbands clothes stacked shelf, clothes soaked, poorly functioning airconditioner certainly not reason unhappy hotel happened, husband took wet clothes desk explain situation, requested clothes cleaned come look unit, nice young man saw soaked carpet sent repairman shortly, sunday repairman not professional did nothing repair unit, monday breakfasting downstairs day manager approached table, told according repairman nothing wrong airconditioning unit wanted clothes cleaned pay, husband flabbergasted, honest people think creating elaborate scam clothes cleaned, took manager room saw wet rug visible water drips wall, opportunity offer heartfelt apology came, insisted reasonable policy assume worst guests just morning guests run 80 euros mini-bar, explained surprised things people laundry done.i behavior unprofessional simply unkind, naive thought people went hospitality business genuinely like serving public, particular manager not like job let people.although ca n't recommend hotel reason strong points, stay n't expect pleasant professional treatment desk staff,  