fantastic hotel n't know people writing bad reviews hotel stayed property half dozen times inall different room categories no complaints, stayed period years hotel kept maintained perfectly, not looking old does not need updating, rooms spacious appointed.the palace club worth upgrade satff aredivine, speak english not you.from reception management not praise hotel enough.the pool area renovated 3 years beach clean not lot hawkers expected world highly recommend staying yes food bit bit kuta s choice make stay 5 star hotel n't whinge goback kuta eat cheaper restaurants street.happy contact queries,  
fantastic hotel n't know people writing bad reviews hotel stayed property half dozen times inall different room categories no complaints, stayed period years hotel kept maintained perfectly, not looking old does not need updating, rooms spacious appointed.the palace club worth upgrade satff aredivine, speak english not you.from reception management not praise hotel enough.the pool area renovated 3 years beach clean not lot hawkers expected world highly recommend staying yes food bit bit kuta s choice make stay 5 star hotel n't whinge goback kuta eat cheaper restaurants street.happy contact queries,  