weak start strong finish not poor start consider rating hotel excellent, begin hotel visitor desk airport transportation hotel reasonable rate good, regrettably clerk bus wrong hotel bad, not big deal, mistakes happen, quickly rectified having limo pick quickly transport correct property, arrived 3:30 p.m. notified granted guests late checkout room n't ready 9:00, 5-1/2 hours later, granted guests late checkout, perturbed say, clerk tried assuage coupon free drink bar angered, went walk kill time returned 8:30 room ready, midnight phone woke 3 times, apparently room calling wrong number, bit annoyed operator n't tell did n't offer person ask stop calls, eventually set phone dnd end, honest needed day past horrid start, credit credit, hotel rebounded strongly, room clean comfortable connected walkway langham place shopping center, right mongkok transit station, best fitness center hotel addtion numerous holistic therapy offerings, quite impressive, staff extremely courteous friendly, hotel internet access area 8 pc laptops free guests use, available went, ate restaurants escapes good meal, stops internet access center accessed website sent feedback disatisfaction start stay, pleasantly surprised return room evening message manager apologizing problems asking discuss, got chance talk schedule, corresponded email removed bus fare charge hotel limo charge airport generous appreciated gesture, finally mention concierge desk extremely helpful things conveneint, cite eddie ho particular, n't nicer went expectations assisting, summary hotel benefit doubt chalk poor start bad decision, probably stay,  
weak start strong finish not poor start consider rating hotel excellent, begin hotel visitor desk airport transportation hotel reasonable rate good, regrettably clerk bus wrong hotel bad, not big deal, mistakes happen, quickly rectified having limo pick quickly transport correct property, arrived 3:30 p.m. notified granted guests late checkout room n't ready 9:00, 5-1/2 hours later, granted guests late checkout, perturbed say, clerk tried assuage coupon free drink bar angered, went walk kill time returned 8:30 room ready, midnight phone woke 3 times, apparently room calling wrong number, bit annoyed operator n't tell did n't offer person ask stop calls, eventually set phone dnd end, honest needed day past horrid start, credit credit, hotel rebounded strongly, room clean comfortable connected walkway langham place shopping center, right mongkok transit station, best fitness center hotel addtion numerous holistic therapy offerings, quite impressive, staff extremely courteous friendly, hotel internet access area 8 pc laptops free guests use, available went, ate restaurants escapes good meal, stops internet access center accessed website sent feedback disatisfaction start stay, pleasantly surprised return room evening message manager apologizing problems asking discuss, got chance talk schedule, corresponded email removed bus fare charge hotel limo charge airport generous appreciated gesture, finally mention concierge desk extremely helpful things conveneint, cite eddie ho particular, n't nicer went expectations assisting, summary hotel benefit doubt chalk poor start bad decision, probably stay,  