not complaint, just returned two-night stay hotel say service fantastic, no complaints, stay five-star hotels rank five.we booked deluxe double river view received, offered upgrade junior-suite river view declined, room-rate included dinner hotel restaurant excelsior dinner surpassed expectations, meal multi-course different wine course, food excellent thought not rushed service top-notch friendly, matter fact friendly accurate description overall service hotel, person came contact reception waiters bartender maid doorman friendly provided attentive service.the location right canal just superb, easily walk sights hotel central location, tram stops right canal 30 second walk definitely stay soon,  
not complaint, just returned two-night stay hotel say service fantastic, no complaints, stay five-star hotels rank five.we booked deluxe double river view received, offered upgrade junior-suite river view declined, room-rate included dinner hotel restaurant excelsior dinner surpassed expectations, meal multi-course different wine course, food excellent thought not rushed service top-notch friendly, matter fact friendly accurate description overall service hotel, person came contact reception waiters bartender maid doorman friendly provided attentive service.the location right canal just superb, easily walk sights hotel central location, tram stops right canal 30 second walk definitely stay soon,  