horrible children crying exhausted, love ritz bad comment say, realize ritz level expected hey pay, waited 3.5 hours room not ready left dinner, upsetting thing getting rooms room type asked told yelled louder, got free drinks free food 25 room, not offered, kids exhausted crying got dinner wait 30 minutes room, bed missing sheet room cast missing furniture, guess overbooked no beautiful soap love bvlgari got bath body works cucumber, told linen soap shortage, maid service did nothing make bed, did not trash fresh glasses old glasses towels, vacuum etc.the good thing say hotel beautiful, no free coffee lobby like 4.00 no refills.spa fabulous staff great, resistance pool great, workout room tiny machine taken.i not stay, spend money grand hotel delivers,  
horrible children crying exhausted, love ritz bad comment say, realize ritz level expected hey pay, waited 3.5 hours room not ready left dinner, upsetting thing getting rooms room type asked told yelled louder, got free drinks free food 25 room, not offered, kids exhausted crying got dinner wait 30 minutes room, bed missing sheet room cast missing furniture, guess overbooked no beautiful soap love bvlgari got bath body works cucumber, told linen soap shortage, maid service did nothing make bed, did not trash fresh glasses old glasses towels, vacuum etc.the good thing say hotel beautiful, no free coffee lobby like 4.00 no refills.spa fabulous staff great, resistance pool great, workout room tiny machine taken.i not stay, spend money grand hotel delivers,  