ruined vacation believe said- terrible hotel, chose reputation ignored people bad experience, no way place close 5-star property, let start beginning-1- spent extra money book room mountain garden view credited 50/day food/booze, really looking forward eating wright relaxing swim-up bar2- checked told valet parking 21/day self-park 7, chose self-parking n't minded paying 7 parking right near room- not, blocks away good hike heat.3- checked 7:30 pm room gave no windows no view no patio a/c did n't work.they moved similar room sliding glass door working a/c no garden mountain view- view shrubs, way stayed cottages- husband said felt like cave carpet stained tiles bathroom broken cracked, bed obviously hard pillow-top kept sliding bed, terrible night sleep tv does n't hbo, 5- pools- probably worst stay, pools filthy- mean really nasty, water green cloudy greasy-looking, hot went, swimming pulled hand water long black hairs wrapped not, 6- service pool bar rude, husband ordered michelob ultra girl took order disappeared 4-5 minutes came said umm lot things, michelob ultra bar inside, suppose really want, kind 5-star service, 6 charge beer did want, 7- went make reservations dinner wright closed renovations, course not posted website not informed checked in.i tell know stay, waste money time, stayed phoenician seasons true luxury resort money wasted,  
ruined vacation believe said- terrible hotel, chose reputation ignored people bad experience, no way place close 5-star property, let start beginning-1- spent extra money book room mountain garden view credited 50/day food/booze, really looking forward eating wright relaxing swim-up bar2- checked told valet parking 21/day self-park 7, chose self-parking n't minded paying 7 parking right near room- not, blocks away good hike heat.3- checked 7:30 pm room gave no windows no view no patio a/c did n't work.they moved similar room sliding glass door working a/c no garden mountain view- view shrubs, way stayed cottages- husband said felt like cave carpet stained tiles bathroom broken cracked, bed obviously hard pillow-top kept sliding bed, terrible night sleep tv does n't hbo, 5- pools- probably worst stay, pools filthy- mean really nasty, water green cloudy greasy-looking, hot went, swimming pulled hand water long black hairs wrapped not, 6- service pool bar rude, husband ordered michelob ultra girl took order disappeared 4-5 minutes came said umm lot things, michelob ultra bar inside, suppose really want, kind 5-star service, 6 charge beer did want, 7- went make reservations dinner wright closed renovations, course not posted website not informed checked in.i tell know stay, waste money time, stayed phoenician seasons true luxury resort money wasted,  