ok better stayed hotel november took mum birthday, arrive hotel looked ok person reception n't helpful taken room large italy traditional modernising, hotel not run great western hotel chain identity hotel little confusing great western think aris hotels rivoli hotel branding, choose hotel great western, room floor road main disappoint weird smell room came bathroom stay did speak reception did n't rooms day emergency drains blocked hotel smell horrible, guess smell coming drain bathroom, stayed florence hotel near square similar names little thought, looking forward break high hopes hotel little disappointed beautiful hotel great breakfast breakfast staff great generally great needs,  
ok better stayed hotel november took mum birthday, arrive hotel looked ok person reception n't helpful taken room large italy traditional modernising, hotel not run great western hotel chain identity hotel little confusing great western think aris hotels rivoli hotel branding, choose hotel great western, room floor road main disappoint weird smell room came bathroom stay did speak reception did n't rooms day emergency drains blocked hotel smell horrible, guess smell coming drain bathroom, stayed florence hotel near square similar names little thought, looking forward break high hopes hotel little disappointed beautiful hotel great breakfast breakfast staff great generally great needs,  